My Recently Visited Services
If you currently have a CONNECT account and need to upgrade a device.
Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.
Blackboard Course Shell Early Release Request
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Use this form to request data from Blackboard course shells for such purposes as demonstrating the achievement of learning outcomes, meeting accreditation standards, Title IV requirements, etc. See Blackboard Institutional Data – CMU Data Queries to learn more about the types of data that can be provided.
Use this service if you currently have service through CONNECT and would like to make a change.
The Student Emergency Fund is supported by donors who want to ensure students can graduate from CMU. Their gifts are
provided to help support students who are faced with an unexpected financial emergency that threatens their ability to remain
focused on their studies. All current students are eligible to apply; qualifying for funds is determined on a case-by-case basis.
SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety