My Recently Visited Services
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Graphic design services, including flyers, posters, and logo/branding, for CBA
Request assistance with the CMU Student Opinion Survey (SOS) as administered through Course Evaluations & Surveys (formerly EvaluationKIT).
Use this service if you currently have service through CONNECT and would like to make a change.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Please submit changes to one page at a time. For image and document sizing, and optimization details, please visit the Sitefinity playbook.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Central Mobile ID offers CMU students, faculty, and staff members the ability to use their Android or Apple phone as their mobile ID instead of a traditional physical ID card, allowing a more convenient way to physically access spaces around campus, swipe in to residential restaurants, or pay for items on campus.
Authorization must be received from the Office of Civil Rights and Institutional Equity prior to making a job offer.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Verification of Non-Participation
Request the removal of Student Employee permissions (full or departmental) from a Perceptive Content/ImageNow account.
Request the "departmental" removal of Staff or Faculty Perceptive permissions when the employee leaves your department but will continue working for CMU.
Note** All regular Staff and Faculty will automatically be "fully" removed after their status in SAP has changed.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
If you currently have a CONNECT account and need to upgrade a device.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.