My Recently Visited Services
Please note that this form is to be used for academic course fees only. Any fee that is not course-related will not be requested using this form. For non-course fee requests, please use the “Non-Course Fee Authorization Form”. When requesting a special course fee, complete the instructions below.
Use this form to request removal of a UG or GR certificate. Changes are subject to change program effective dates.
This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note: You cannot be reinstated if there is a financial hold on your account. Please resolve the hold and resubmit your request.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form
Submit an Online Student Services Request for an email campaign or a new website
Network connectivity assistance is provided to on-campus residents at no charge.
SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
A Guest Account can be assigned to short term visitors, conference attendees, collaborators, and colleagues at other institutions who visit CMU and require temporary access to technology resources.
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
Technical assistance with Webex, the conferencing solution provided by Cisco
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request to create merged course shells in Blackboard Learn
This form should be used to request an email video from students, faculty, staff, alumni, donors, and friends to compile and create a new video for a thank you, solicitations, graduation, or any kind of message you can think of. Submit this Thankview Request Form and a data request 7-10 business days before your requested send date. This will be reviewed and approved by the Thankview Committee before starting the project.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.