My Recently Visited Services
Requests to unlock an account, create a new account, change an existing account, or deactivate an existing account in Transact.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Transact General Support is used in conjunction with card readers and registers across campus.
This form should be used to request an email video from students, faculty, staff, alumni, donors, and friends to compile and create a new video for a thank you, solicitations, graduation, or any kind of message you can think of. Submit this Thankview Request Form and a data request 7-10 business days before your requested send date. This will be reviewed and approved by the Thankview Committee before starting the project.
Network connectivity assistance is provided to on-campus residents at no charge.
Request technical assistance with Succeed CRM.