My Recently Visited Services
Use this service if you currently have service through CONNECT and would like to make a change.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Students needing to ask for an exception to their assigned Commencement date and time can request that here.
Request onboarding to manage and deliver non-academic training via SuccessFactors LMS
Technology acquisition information and request form.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you have a how-to question or need to request information about your personal device? Submit it here!
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Request assistance with IT-related compliance for research, grants, and contracts.
Request technical assistance with Perceptive Content
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request graphic or presentation design assistance.
CMU students, faculty, and staff needing personal computer repair are encouraged to review external-to-CMU options available in the local Mt. Pleasant area.
Advancement Communication (Alumni or Donors)
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Submit inquiries regarding billing for CONNECT cellular services
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request technical assistance for either Vector Solutions or SuccessFactors LMS