My Recently Visited Services
If you currently have a CONNECT account and need to upgrade a device.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Request access to a non-HIPAA computer system for a subordinate or request a permission change for computing resources that you own, such as research file shares. Audience: Business units supported by Healthcare IT and MEP IT.
Department Notification - Student Initiated Drop/Cancellation
Commonly referred to as a “CAB share” or “department share,” CAB storage is network-based storage hosted and managed by CMU. They are traditional “fileshares” and are usually granted to offices or departments, with access locked down only for departmental use.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Also referred to as telephone move, add, or change (MAC) requests.
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
Cable TV streaming service is available through SpectrumU.
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.