Request technical assistance with Perceptive Content
Also referred to as telephone move, add, or change (MAC) requests.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
The Degree Progress application, formerly known as Advising Workbench, is used by students and advisors primarily to track academic progress.
Request assistance with the TeamDynamix ITSM system.
Request Access to SAP. SAP accounts and changes in access must be requested and are subject to supervisor approval.
Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.
Request technical assistance with CampusNexus CRM (Talisma)
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.
Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account.
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Your Global ID is the username that you will use for most core CMU campus systems.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Intended for changes in access permissions or site text in CMU Microsoft SharePoint Sites.
The Wait List Administration application allows faculty and staff to enable wait list functionality for individual courses, view students on an active wait list, and more.
Office 365 has mailboxes specially tailored for rooms and equipment so that these resources can be scheduled for use in the Calendar.
Faculty, staff, and students utilize the residential housing application to apply to live on campus, set lifestyle preferences, and choose accommodations.
Technical assistance with ProSAM
Voice over Internet Protocol (VoIP) telephone service is a replacement for legacy (analog) telephone service.
Office 365 groups allow collaboration with a collection of people utilizing many of the applications available in Office 365.
Request new Listserv Lists.
Request assistance with a variety of Library services and resources.