My Recently Visited Services
Request changes to a user's privileges in SuccessFactors LMS
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Report employee separations to the Office of Information Technology. Audience: Business units supported by Healthcare IT and MEP IT.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note: You cannot be reinstated if there is a financial hold on your account. Please resolve the hold and resubmit your request.
Technical assistance with Webex, the conferencing solution provided by Cisco
The Web Content Management service is intended to be used for making requests related to CMU's current (cmich.edu) website. This will include service offerings such as Short URL Requests and Web Accessibility Issues.
Verification of Non-Participation
Requests to unlock an account, create a new account, change an existing account, or deactivate an existing account in Transact.
Transact General Support is used in conjunction with card readers and registers across campus.
Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.
Time Clock Plus is the university's time and attendance system
Communicate your message to alumni, donors, and friends using the ThankView platform
This form should be used to request an email video from students, faculty, staff, alumni, donors, and friends to compile and create a new video for a thank you, solicitations, graduation, or any kind of message you can think of. Submit this Thankview Request Form and a data request 7-10 business days before your requested send date. This will be reviewed and approved by the Thankview Committee before starting the project.
Also referred to as telephone move, add, or change (MAC) requests.
Request assistance with the TeamDynamix ITSM system.
The Technology Awareness and Training Team offers instructor-led training sessions, self-paced training resources, and consultations about enterprise-level technologies available at CMU. We look forward to connecting with you soon.
Request a license to access a TeamDynamix ticketing application or project management functionality.
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.