My Recently Visited Services
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Request technical assistance with Succeed CRM.
Media Services will provide consultation services to better understand new installation or upgrade requests related to the mediation of classrooms or other spaces.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Do you have a how-to question or need to request information about your personal device? Submit it here!
Communicate your message to alumni, donors, and friends using the ThankView platform
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Health Savings Account (HSA) Certification
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.
Request assistance with IT-related compliance for research, grants, and contracts.
Please note that this form is to be used for non-course fees only. Any course-related university fee will not be requested using this form. For academic colleges requesting a special course fee, please use the “Course Fee Authorization Form”. When requesting a fee that is not associated with a course, please follow the instructions below.