My Recently Visited Services
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Request a Yodeck sign as new hardware or replacement of existing digital signage hardware
Students needing to ask for an exception to their assigned Commencement date and time can request that here.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Request assistance with IT-related compliance for teaching, learning, research, grants, services, and contracts.
There is no form for 25Live support. You must email 25Live@cmich.edu
Use this form to request data from Blackboard course shells for such purposes as demonstrating the achievement of learning outcomes, meeting accreditation standards, Title IV requirements, etc. See Blackboard Institutional Data – CMU Data Queries to learn more about the types of data that can be provided.
In addition to the Virtual Lab environment and physical machines located throughout Park Library, there are several smaller computer labs available across campus.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Network connectivity assistance is provided to on-campus residents at no charge.
Central Mobile ID offers CMU students, faculty, and staff members the ability to use their Android or Apple phone as their mobile ID instead of a traditional physical ID card, allowing a more convenient way to physically access spaces around campus, swipe in to residential restaurants, or pay for items on campus.
Use this form to request a bulletin year change. Bulletin year changes are effective immediately.
Request on-site technical assistance for special events. These requests will be routed directly to the assigned techs that support your department.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
Technical assistance with Webex, the conferencing solution provided by Cisco
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.