My Recently Visited Services
Request assistance and/or studio time from CIS’s Creative Media Production staff to help you create multiple digital lectures for your course.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Department Notification - Student Initiated Drop/Cancellation
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
If you currently have a CONNECT account and need to upgrade a device.
Request an official communication from CBA to internal or external audiences
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Request assistance with IT-related compliance for research, grants, and contracts.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance with Perceptive Content
Request graphic or presentation design assistance.
CMU students, faculty, and staff needing personal computer repair are encouraged to review external-to-CMU options available in the local Mt. Pleasant area.
Advancement Communication (Alumni or Donors)
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Submit inquiries regarding billing for CONNECT cellular services
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.