My Recently Visited Services
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Use this form to request a bulletin year change. Bulletin year changes are effective immediately.
Technology acquisition information and request form.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Use this service to cancel your existing CONNECT CMU service(s).
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Request onboarding to manage and deliver non-academic training via SuccessFactors LMS
If you currently have a CONNECT account and need to upgrade a device.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.