My Recently Visited Services
Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.
Request information, support, training, etc.
If you currently have a CONNECT account and need to upgrade a device.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Authorization must be received from the Office of Civil Rights and Institutional Equity prior to making a job offer.
Students are permitted to offset credits and course fees with the recommendation of academic advisors and academic department chairs.
This must happen between the 10th and 25th calendar day after the course begins.
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Request assistance with the TeamDynamix ITSM system.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
Your Global ID is the username that you will use for most core CMU campus systems.
Report new hires or existing employees that are changing positions to the Office of Information Technology at least two weeks in advance. Audience: Business units supported by Healthcare IT and MEP IT.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.