My Recently Visited Services

If you currently have a CONNECT account and need to upgrade a device.


This form is for reporting Mass Adds, Drops, or Moving Sections of Courses.


Report new hires or existing employees that are changing positions to the Office of Information Technology at least two weeks in advance. Audience: Business units supported by Healthcare IT and MEP IT.


Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Internal use for athletics employees to submit a work order.


Your Global ID is the username that you will use for most core CMU campus systems.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.


Use this service to order Verizon cellular service. Bring your own phone or buy a new one.


Advancement Team use for tickets related to gift submissions and GAPS requests.


Use this form to request a degree be removed from a student record. Changes are subject to change program effective dates.


Use this service if you currently have service through CONNECT and would like to make a change.


Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.


Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form


Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.


Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.


Request to create merged course shells in Blackboard Learn


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.