My Recently Visited Services
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Use this service if you currently have service through CONNECT and would like to make a change.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
If you currently have a CONNECT account and need to upgrade a device.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Submit inquiries regarding billing for CONNECT cellular services
Provides users remote access to a full CMU Windows desktop from anywhere and any device.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note: You cannot be reinstated if there is a financial hold on your account. Please resolve the hold and resubmit your request.
SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Form for designating an Other Eligible Individual (OEI)