My Recently Visited Services
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Transact General Support is used in conjunction with card readers and registers across campus.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
New Tag Request for newly purchased or never-before-tagged items.
If you currently have a CONNECT account and need to upgrade a device.
Technical assistance with Webex, the conferencing solution provided by Cisco
Docusign is a way to create and send a document(s) (envelopes) through email or a series of emails (Workflow) to collect signatures.
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Use this service if you currently have service through CONNECT and would like to make a change.
Central Mobile ID offers CMU students, faculty, and staff members the ability to use their Android or Apple phone as their mobile ID instead of a traditional physical ID card, allowing a more convenient way to physically access spaces around campus, swipe in to residential restaurants, or pay for items on campus.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Slate users can report an error or a break that is impacting functionality.
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Request form to add instructor to Bb course shell ahead of SAP. For use by College Deans, Department Chairs, or Staff & Faculty Resources only.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Your Global ID is the username that you will use for most core CMU campus systems.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.