My Recently Visited Services
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Add or Remove access to Blackbaud Raiser's Edge NXT or Fundraiser Performance Manager
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Request technical assistance with Perceptive Content
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
This form is for reporting Mass Adds, Drops, or Moving Sections of Courses.
Request technical assistance with Succeed CRM.
Many departments rely on specific and/or unique software and hardware to support the academic needs of each area. Consider this the "catch-all" spot to submit miscellaneous requests related to academic applications.
Request assistance with IT-related compliance for research, grants, and contracts.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
Self-help resources are available at kb.cmich.edu.
Request a license to access a TeamDynamix ticketing application or project management functionality.
Network connectivity assistance is provided to on-campus residents at no charge.
SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
CMU utilizes Microsoft Office 365 for Alumni email and calendaring