My Recently Visited Services
Modality Change Request (Should be filed by the Registrar's Office Only)
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Your Global ID is the username that you will use for most core CMU campus systems.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
Use this service if you currently have service through CONNECT and would like to make a change.
Central Alert is used to broadcast notifications to thousands of CMU community members (and devices) in the event of an emergency affecting the campus community.
Request assistance with IT-related compliance for research, grants, and contracts.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Request to create merged course shells in Blackboard Learn
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
This form cannot be submitted until the student is enrolled in courses and the new major has been declared.
This is used to change the campus from main campus to online or vice versa.
Technology acquisition information and request form.
Technical assistance with Webex, the conferencing solution provided by Cisco
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
Request assistance and/or studio time from CIS’s Creative Media Production staff to help you create multiple digital lectures for your course.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form