My Recently Visited Services
Requests for Healthcare IT that contain ePHI. Requests include billing and revenue questions, patient chart adjustments, documentation and scanning corrections, etc. All requests entered must contain ePHI (HIPAA data).
Central Mobile ID offers CMU students, faculty, and staff members the ability to use their Android or Apple phone as their mobile ID instead of a traditional physical ID card, allowing a more convenient way to physically access spaces around campus, swipe in to residential restaurants, or pay for items on campus.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
If you currently have a CONNECT account and need to upgrade a device.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Request information, support, training, etc.
This form will be used to facilitate help accross the university in order to facilitate better information on departmental links.
Report new hires or existing employees that are changing positions to the Office of Information Technology at least two weeks in advance. Audience: Business units supported by Healthcare IT and MEP IT.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Technical assistance with Webex, the conferencing solution provided by Cisco
Request a Yodeck sign as new hardware or replacement of existing digital signage hardware
Report a student’s change of expected graduation year or other status change that requires modifications of IT systems. Audience: Business units supported by Healthcare IT and MEP IT.
Cable TV streaming service is available through SpectrumU.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.
Request for a new enhancement or third-party integration to Blackboard Learn, or a change to an existing enhancement/integration.
This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note: You cannot be reinstated if there is a financial hold on your account. Please resolve the hold and resubmit your request.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Faculty and staff can request a new Facebook, Facebook group, Instagram or TikTok post not part of a larger campaign.