My Recently Visited Services
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
If you currently have a CONNECT account and need to upgrade a device.
Self-help resources are available at kb.cmich.edu.
Use this service if you currently have service through CONNECT and would like to make a change.
Your Global ID is the username that you will use for most core CMU campus systems.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Form to gather information on "Technology Needs" associated with CMU's Strategic Plan.
Technical assistance with Webex, the conferencing solution provided by Cisco