My Recently Visited Services

Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form

Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.

Internal use for athletics employees to submit a work order.

Your Global ID is the username that you will use for most core CMU campus systems.

Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.

Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.

Request technical assistance for either Vector Solutions or SuccessFactors LMS

Use this service to order Verizon cellular service. Bring your own phone or buy a new one.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Time Clock Plus is the university's time and attendance system

Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.

Verification of Non-Participation

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.

If you currently have a CONNECT account and need to upgrade a device.

Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.

CMU utilizes Microsoft Office 365 for Alumni email and calendaring

Use this service to cancel your existing CONNECT CMU service(s).

Also referred to as telephone move, add, or change (MAC) requests.

Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.

Transact General Support is used in conjunction with card readers and registers across campus.

Modality Change Request (Should be filed by the Registrar's Office Only)