My Recently Visited Services
Request technical assistance in automating and managing communications with CMU Faculty and Staff.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Faculty and staff can request a new Facebook, Facebook group, Instagram or TikTok post not part of a larger campaign.
Add or remove access to Docusign.
Docusign allows departments to create and share "packages" (envelopes) that can be sent for signatures.
Many departments rely on specific and/or unique software and hardware to support the academic needs of each area. Consider this the "catch-all" spot to submit miscellaneous requests related to academic applications.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
If you currently have a CONNECT account and need to upgrade a device.
Do you have a how-to question or need to request information about your personal device? Submit it here!
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
CMU students, faculty, and staff needing personal computer repair are encouraged to review external-to-CMU options available in the local Mt. Pleasant area.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Please submit changes to one page at a time. For image and document sizing, and optimization details, please visit the Sitefinity playbook.
Media Services will provide consultation services to better understand new installation or upgrade requests related to the mediation of classrooms or other spaces.
Internal use for athletics employees to submit a work order.
Also referred to as telephone move, add, or change (MAC) requests.