My Recently Visited Services

Use this service if you currently have service through CONNECT and would like to make a change.


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


If you currently have a CONNECT account and need to upgrade a device.


Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.


Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.


CMU utilizes Microsoft Office 365 for Alumni email and calendaring


Use this service to cancel your existing CONNECT CMU service(s).


Submit a print job to the AD3PT Center.


Submit inquiries regarding billing for CONNECT cellular services


Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Internal use for athletics employees to submit a work order.


Your Global ID is the username that you will use for most core CMU campus systems.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.


Use this service to order Verizon cellular service. Bring your own phone or buy a new one.


Request an official communication from CBA to internal or external audiences


Graphic design services, including flyers, posters, and logo/branding, for CBA


Many departments rely on specific and/or unique software and hardware to support the academic needs of each area. Consider this the "catch-all" spot to submit miscellaneous requests related to academic applications.


Cameras, alarm panels, and access control help provide Physical Security and protect members of the CMU community and CMU assets.


Request support from Covenant Healthcare's Information Technology and Health Information Management teams. Requests include billing and revenue questions, patient chart adjustments, documentation and scanning corrections, etc. Requests may contain ePHI (HIPAA data).