My Recently Visited Services
Requests to record an event or produce a video for promotional or educational purposes
Name Changes, SSN Changes, and Date of Birth Corrections for the Registrar's Office
The Technology Awareness and Training Team offers instructor-led training sessions, self-paced training resources, and consultations about enterprise-level technologies available at CMU. We look forward to connecting with you soon.
Form to gather information on "Technology Needs" associated with CMU's Strategic Plan.
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
CMU faculty and staff are required to use Duo Mobile MFA.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Admission Communications will coordinate the process of obtaining a design file for swag (give-away items).
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Use this service to cancel your existing CONNECT CMU service(s).
Request onboarding to manage and deliver non-academic training via SuccessFactors LMS
Request assistance with the TeamDynamix ITSM system.