My Recently Visited Services
If you currently have a CONNECT account and need to upgrade a device.
Request graphic or presentation design assistance.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
CMU faculty and staff are required to use Duo Mobile MFA.
Technical assistance with Webex, the conferencing solution provided by Cisco
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Please note that this form is to be used for non-course fees only. Any course-related university fee will not be requested using this form. For academic colleges requesting a special course fee, please use the “Course Fee Authorization Form”. When requesting a fee that is not associated with a course, please follow the instructions below.
Report new hires or existing employees that are changing positions to the Office of Information Technology at least two weeks in advance. Audience: Business units supported by Healthcare IT and MEP IT.
Requests to unlock an account, create a new account, change an existing account, or deactivate an existing account in Transact.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Use this service to cancel your existing CONNECT CMU service(s).
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Use this service if you currently have service through CONNECT and would like to make a change.
Internal use for athletics employees to submit a work order.
Please note that this form is to be used for academic course fees only. Any fee that is not course-related will not be requested using this form. For non-course fee requests, please use the “Non-Course Fee Authorization Form”. When requesting a special course fee, complete the instructions below.
Add or Remove access to Blackbaud Raiser's Edge NXT or Fundraiser Performance Manager
SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety