My Recently Visited Services
Request assistance with IT-related compliance for research, grants, and contracts.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
Self-help resources are available at kb.cmich.edu.
Request a license to access a TeamDynamix ticketing application or project management functionality.
Network connectivity assistance is provided to on-campus residents at no charge.
SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
A Guest Account can be assigned to short term visitors, conference attendees, collaborators, and colleagues at other institutions who visit CMU and require temporary access to technology resources.
Technical assistance with Webex, the conferencing solution provided by Cisco
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request to create merged course shells in Blackboard Learn
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note: You cannot be reinstated if there is a financial hold on your account. Please resolve the hold and resubmit your request.
The Web Content Management service is intended to be used for making requests related to CMU's current (cmich.edu) and Legacy (www2.cmich.edu) website. This will include service offerings such as Short URL Requests and Web Accessibility Issues.
Verification of Non-Participation