Request assistance with the TeamDynamix ITSM system.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.
Your Global ID is the username that you will use for most core CMU campus systems.
The Degree Progress application, formerly known as Advising Workbench, is used by students and advisors primarily to track academic progress.
Intended for changes in access permissions or site text in CMU Microsoft SharePoint Sites.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Office 365 groups allow collaboration with a collection of people utilizing many of the applications available in Office 365.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Request technical assistance with Perceptive Content
Request Access to SAP. SAP accounts and changes in access must be requested and are subject to supervisor approval.
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Request technical assistance with CampusNexus CRM (Talisma)
Advancement staff work with College Development Officers and help maintain relations with CMU Alumni.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Request new Listserv Lists.
Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account.
Request assistance with a variety of Library services and resources.
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Also referred to as telephone move, add, or change (MAC) requests.
Faculty, staff, and students utilize the residential housing application to apply to live on campus, set lifestyle preferences, and choose accommodations.
Technical assistance with ProSAM
Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.
A Guest Account can be assigned to short term visitors, conference attendees, collaborators, and colleagues at other institutions who visit CMU and require temporary access to technology resources.