My Recently Visited Services
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
Request changes to a user's privileges in SuccessFactors LMS
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Use this form to pick your Faculty Pay Plan. Please note: Your personnel data is being hidden.
Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form
Use this form to request data from Blackboard course shells for such purposes as demonstrating the achievement of learning outcomes, meeting accreditation standards, Title IV requirements, etc. See Blackboard Institutional Data – CMU Data Queries to learn more about the types of data that can be provided.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
If you currently have a CONNECT account and need to upgrade a device.
Graphic design services, including flyers, posters, and logo/branding, for CBA
Network connectivity assistance is provided to on-campus residents at no charge.
A Guest Account can be assigned to short term visitors, conference attendees, collaborators, and colleagues at other institutions who visit CMU and require temporary access to technology resources.
Submit a new non-credit professional development request
Request a license to access a TeamDynamix ticketing application or project management functionality.
Do you have a how-to question or need to request information about your personal device? Submit it here!
This form cannot be submitted until the student is enrolled in courses and the new major has been declared.
This is used to change the campus from main campus to online or vice versa.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Add or remove access to Docusign.
Docusign allows departments to create and share "packages" (envelopes) that can be sent for signatures.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.