My Recently Visited Services
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Use this service if you currently have service through CONNECT and would like to make a change.
Use this service to order AT&T Cellular service. Bring your own phone or buy a new one.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Request a Yodeck sign as new hardware or replacement of existing digital signage hardware
Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Many departments rely on specific and/or unique software and hardware to support the academic needs of each area. Consider this the "catch-all" spot to submit miscellaneous requests related to academic applications.
Request assistance with IT-related compliance for teaching, learning, research, grants, services, and contracts.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
Self-help resources are available at kb.cmich.edu.
Request a license to access a TeamDynamix ticketing application or project management functionality.
Network connectivity assistance is provided to on-campus residents at no charge.
SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment