My Recently Visited Services

Self-help resources are available at kb.cmich.edu.

CMU utilizes Microsoft Office 365 for Alumni email and calendaring

Use this service to order Verizon cellular service. Bring your own phone or buy a new one.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.

If you currently have a CONNECT account and need to upgrade a device.

Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.

Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.

Your Global ID is the username that you will use for most core CMU campus systems.

Use this service to cancel your existing CONNECT CMU service(s).

Request assistance with a variety of Library services and resources.

Use this service if you currently have service through CONNECT and would like to make a change.

CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.

Request a license to access a TeamDynamix ticketing application or project management functionality.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.

Internal use for athletics employees to submit a work order.

Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.

Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.

Request technical assistance for either Vector Solutions or SuccessFactors LMS

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.

Request assistance with the CMU Student Opinion Survey (SOS) as administered through Course Evaluations & Surveys (formerly EvaluationKIT).