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CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Use this service to cancel your existing CONNECT CMU service(s).
Use this form to authorize the release of information under FERPA.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Technology acquisition information and request form.
Request assistance with the CMU Student Opinion Survey (SOS) as administered through Course Evaluations & Surveys (formerly EvaluationKIT).
For internal employees to request a Flexible Worksite Agreement.
Provides users remote access to a full CMU Windows desktop from anywhere and any device.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Use this form to request a change to graduate program. Changes are subject to change program effective dates.
Faculty, staff, and students utilize the residential housing application to apply to live on campus, set lifestyle preferences, and choose accommodations.
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
Report new hires or existing employees that are changing positions to the Office of Information Technology at least two weeks in advance. Audience: Business units supported by Healthcare IT and MEP IT.
Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form
Small Format (Engraving, Decals, Vinyl Updates)
Use this service to order AT&T Cellular service. Bring your own phone or buy a new one.