My Recently Visited Services

PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.


Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.


If you currently have a CONNECT account and need to upgrade a device.


Use this service if you currently have service through CONNECT and would like to make a change.


Technical assistance with Webex, the conferencing solution provided by Cisco


Advancement Communication (Alumni or Donors)


Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.


Assist teams with the knowledge and skills they need to successfully adapt to a new technology, process, or policy as defined through our priorities and goals.


Request technical assistance with Perceptive Content


Request assistance with IT-related compliance for teaching, learning, research, grants, services, and contracts.


Please note that this form is to be used for academic course fees only. Any fee that is not course-related will not be requested using this form. For non-course fee requests, please use the “Non-Course Fee Authorization Form”. When requesting a special course fee, complete the instructions below.


CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.


Stewardship General Request


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Internal use for athletics employees to submit a work order.


Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.


Your Global ID is the username that you will use for most core CMU campus systems.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.