My Recently Visited Services

Raiser’s Edge General Requests/Lists/Reports


There is no form for 25Live support. You must email 25Live@cmich.edu


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


If you currently have a CONNECT account and need to upgrade a device.


Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.


Internal use for athletics employees to submit a work order.


Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.


CMU utilizes Microsoft Office 365 for Alumni email and calendaring


Faculty and staff can request a new Facebook, Facebook group, Instagram or TikTok post not part of a larger campaign.


Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


Support services for course materials listed with the CMU Bookstore and on the “My Textbooks” menu button in Blackboard.


Request onboarding to manage and deliver non-academic training via SuccessFactors LMS


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Your Global ID is the username that you will use for most core CMU campus systems.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.


Use this service to cancel your existing CONNECT CMU service(s).


Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.


Requests related to the Print Services XMpie Server/Application


This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note:  You cannot be reinstated if there is a financial hold on your account.  Please resolve the hold and resubmit your request.


Technical assistance with Webex, the conferencing solution provided by Cisco