My Recently Visited Services
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Requests to record an event or produce a video for promotional or educational purposes
Print Orders can be generated from this form.
Please Note: For Business Card options there is a link on the form
Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.
For internal employees to request an addendum to their Flexible Worksite Agreement.
Duplicate Tag Request to replace tags that have been damaged or are missing for existing assets.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
The Help Desk provides dedicated mediated classroom support and may dispatch technicians for on-site assistance.
Report new hires or existing employees that are changing positions to the Office of Information Technology at least two weeks in advance. Audience: Business units supported by Healthcare IT and MEP IT.
Request technical assistance with Succeed CRM.
Request onboarding to manage and deliver non-academic training via SuccessFactors LMS
This form is used for Prior Learning Resume Collection to Innovation and Online Learning
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
If you currently have a CONNECT account and need to upgrade a device.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Use this service if you currently have service through CONNECT and would like to make a change.
Central Alert is used to broadcast notifications to thousands of CMU community members (and devices) in the event of an emergency affecting the campus community.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Request assistance with IT-related compliance for research, grants, and contracts.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring