My Recently Visited Services
If you currently have a CONNECT account and need to upgrade a device.
Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Print Orders can be generated from this form.
Please Note: For Business Card options there is a link on the form
Health Savings Account (HSA) Certification
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Use this service if you currently have service through CONNECT and would like to make a change.
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Technology acquisition information and request form.
Time Clock Plus is the university's time and attendance system
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Intended for reporting when a CMU developed and hosted custom mobile applications is no longer fully functioning - for example, CMICH Health Screen.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Request assistance with IT-related compliance for research, grants, and contracts.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.