My Recently Visited Services
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Graphic design services, including flyers, posters, and logo/branding, for CBA
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
If you currently have a CONNECT account and need to upgrade a device.
Report employee separations to the Office of Information Technology. Audience: Business units supported by Healthcare IT and MEP IT.
Request a license to access a TeamDynamix ticketing application or project management functionality.
The Web Content Management service is intended to be used for making requests related to CMU's current (cmich.edu) website. This will include service offerings such as Short URL Requests and Web Accessibility Issues.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
Use this service if you currently have service through CONNECT and would like to make a change.
Technical assistance with Webex, the conferencing solution provided by Cisco
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Request technical assistance with Perceptive Content
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.