My Recently Visited Services
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Technology acquisition information and request form.
Central Mobile ID offers CMU students, faculty, and staff members the ability to use their Android or Apple phone as their mobile ID instead of a traditional physical ID card, allowing a more convenient way to physically access spaces around campus, swipe in to residential restaurants, or pay for items on campus.
Use this service if you currently have service through CONNECT and would like to make a change.
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Report employee separations to the Office of Information Technology. Audience: Business units supported by Healthcare IT and MEP IT.
Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.
Print Orders can be generated from this form.
Please Note: For Business Card options there is a link on the form
Academic advisors may initiate competency status override requests as warranted by professional judgment.
This request does not remove the missing competency status. The Registrar’s Office will support the student and register them for the courses listed below.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Use this service to cancel your existing CONNECT CMU service(s).
SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety
The Technology Awareness and Training Team offers instructor-led training sessions, self-paced training resources, and consultations about enterprise-level technologies available at CMU. We look forward to connecting with you soon.
Request changes to a user's privileges in SuccessFactors LMS
Use this form to authorize the release of information under FERPA.
Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form
Add or remove access to Docusign.
Docusign allows departments to create and share "packages" (envelopes) that can be sent for signatures.