My Recently Visited Services
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Often Blackboard shells are used for a variety of reasons such as training, unique department or program needs, or program orientations. These shells are the same as a course shell used for teaching, but are called a Special Purpose shell since they are not used to earn credit towards a degree. You can request a special purpose shell using this form
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
In addition to the Virtual Lab environment and physical machines located throughout Park Library, there are several smaller computer labs available across campus.
Use this service if you currently have service through CONNECT and would like to make a change.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Voice over Internet Protocol (VoIP) telephone service is a replacement for legacy (analog) telephone service.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Cable TV streaming service is available through SpectrumU.
Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.
Verification of Non-Participation
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Request a license to access a TeamDynamix ticketing application or project management functionality.
Request to rent a device from CONNECT
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.
This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note: You cannot be reinstated if there is a financial hold on your account. Please resolve the hold and resubmit your request.
If you currently have a CONNECT account and need to upgrade a device.