My Recently Visited Services
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Request access to Regent FA System for managing financial aid
Verification of Non-Participation
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
If you currently have a CONNECT account and need to upgrade a device.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Use this service if you currently have service through CONNECT and would like to make a change.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Also referred to as telephone move, add, or change (MAC) requests.
Technical assistance with Webex, the conferencing solution provided by Cisco
Cameras, alarm panels, and access control help provide Physical Security and protect members of the CMU community and CMU assets.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
CMED FSA Credentialing form is designed to collect information about possible CMU Employees
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
Internal form for Innovation and Online employees to submit ideas for new opportunities
Commonly referred to as a “CAB share” or “department share,” CAB storage is network-based storage hosted and managed by CMU. They are traditional “fileshares” and are usually granted to offices or departments, with access locked down only for departmental use.