My Recently Visited Services
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Cameras, alarm panels, and access control help provide Physical Security and protect members of the CMU community and CMU assets.
If you currently have a CONNECT account and need to upgrade a device.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Please note that this form is to be used for non-course fees only. Any course-related university fee will not be requested using this form. For academic colleges requesting a special course fee, please use the “Course Fee Authorization Form”. When requesting a fee that is not associated with a course, please follow the instructions below.
Network connectivity assistance is provided to on-campus residents at no charge.
All prospective research requests should come through this form.
Request assistance with IT-related compliance for teaching, learning, research, grants, services, and contracts.
Slate users can report an error or a break that is impacting functionality.
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Docusign is a way to create and send a document(s) (envelopes) through email or a series of emails (Workflow) to collect signatures.
Advancement Communication (Alumni or Donors)
Health Savings Account (HSA) Certification
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Use this service if you currently have service through CONNECT and would like to make a change.