My Recently Visited Services
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Request form to add instructor to Bb course shell ahead of SAP. For use by College Deans, Department Chairs, or Staff & Faculty Resources only.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Use this service to cancel your existing CONNECT CMU service(s).
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
If you currently have a CONNECT account and need to upgrade a device.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Request assistance with IT-related compliance for research, grants, and contracts.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance with Perceptive Content
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Request graphic or presentation design assistance.
CMU students, faculty, and staff needing personal computer repair are encouraged to review external-to-CMU options available in the local Mt. Pleasant area.
Advancement Communication (Alumni or Donors)
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Submit inquiries regarding billing for CONNECT cellular services
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request technical assistance for either Vector Solutions or SuccessFactors LMS