My Recently Visited Services

Raiser’s Edge General Requests/Lists/Reports


Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.


Technical assistance with Webex, the conferencing solution provided by Cisco


General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.


The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.


Technical support for Virtual Lab.


Please note that this form is to be used for non-course fees only. Any course-related university fee will not be requested using this form. For academic colleges requesting a special course fee, please use the “Course Fee Authorization Form”. When requesting a fee that is not associated with a course, please follow the instructions below.


CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.


Dual Enrollment Initiative - The Fire Up! Forward program allows high school students to earn high school and college credit simultaneously.


If you currently have a CONNECT account and need to upgrade a device.


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Internal use for athletics employees to submit a work order.


Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.


Your Global ID is the username that you will use for most core CMU campus systems.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


CMU utilizes Microsoft Office 365 for Alumni email and calendaring


Use this service to cancel your existing CONNECT CMU service(s).