My Recently Visited Services

Request onboarding to manage and deliver non-academic training via SuccessFactors LMS


Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.


Dual Enrollment Initiative - The Fire Up! Forward program allows high school students to earn high school and college credit simultaneously.


All prospective research requests should come through this form.


This form is for reporting Mass Adds, Drops, or Moving Sections of Courses.


Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.


Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.


Report a student’s change of expected graduation year or other status change that requires modifications of IT systems. Audience: Business units supported by Healthcare IT and MEP IT.


SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety


PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


If you currently have a CONNECT account and need to upgrade a device.


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Request technical assistance with Perceptive Content


Internal use for athletics employees to submit a work order.


Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.


Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.


Use this service to order Verizon cellular service. Bring your own phone or buy a new one.


CMU utilizes Microsoft Office 365 for Alumni email and calendaring


Use this service if you currently have service through CONNECT and would like to make a change.


Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.


Requests to unlock an account, create a new account, change an existing account, or deactivate an existing account in Transact.