My Recently Visited Services

Technical assistance with Webex, the conferencing solution provided by Cisco


CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.


Use this service if you currently have service through CONNECT and would like to make a change.


Use this service to order Verizon cellular service. Bring your own phone or buy a new one.


If you currently have a CONNECT account and need to upgrade a device.


OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.


SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety


Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.


Central Alert is used to broadcast notifications to thousands of CMU community members (and devices) in the event of an emergency affecting the campus community.


The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.


General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.


Request technical assistance in automating and managing communications with CMU Faculty and Staff.


Technical support for Virtual Lab.


Your Global ID is the username that you will use for most core CMU campus systems.


CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.


Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.


Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.


Requests related to the Print Services XMpie Server/Application


This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note:  You cannot be reinstated if there is a financial hold on your account.  Please resolve the hold and resubmit your request.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.