My Recently Visited Services
Use this service if you currently have service through CONNECT and would like to make a change.
Use this service to cancel your existing CONNECT CMU service(s).
Request support from Covenant Healthcare's Information Technology and Health Information Management teams. Requests include billing and revenue questions, patient chart adjustments, documentation and scanning corrections, etc. Requests may contain ePHI (HIPAA data).
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Internal use for athletics employees to submit a work order.
If you currently have a CONNECT account and need to upgrade a device.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Do you have a how-to question or need to request information about your personal device? Submit it here!
Request technical assistance with Perceptive Content
Request the removal of Student Employee permissions (full or departmental) from a Perceptive Content/ImageNow account.
Request the "departmental" removal of Staff or Faculty Perceptive permissions when the employee leaves your department but will continue working for CMU.
Note** All regular Staff and Faculty will automatically be "fully" removed after their status in SAP has changed.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
Request assistance with IT-related compliance for teaching, learning, research, grants, services, and contracts.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS