My Recently Visited Services

Network connectivity assistance is provided to on-campus residents at no charge.


SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment


CMU utilizes Microsoft Office 365 for Alumni email and calendaring


Technical assistance with Webex, the conferencing solution provided by Cisco


Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.


CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.


Request to create merged course shells in Blackboard Learn


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.


Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.


Requests related to the Print Services XMpie Server/Application


This form is not used to withdraw from a currently enrolled course.
Use this form to request a reinstatement back into a course that was withdrawn from in error.
Note:  You cannot be reinstated if there is a financial hold on your account.  Please resolve the hold and resubmit your request.


The Web Content Management service is intended to be used for making requests related to CMU's current (cmich.edu) and Legacy (www2.cmich.edu) website. This will include service offerings such as Short URL Requests and Web Accessibility Issues.


Technical support for Virtual Lab.


Requests to unlock an account, create a new account, change an existing account, or deactivate an existing account in Transact.


Transact General Support is used in conjunction with card readers and registers across campus.


Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.


Time Clock Plus is the university's time and attendance system


Communicate your message to alumni, donors, and friends using the ThankView platform