My Recently Visited Services
Advancement Team and Campus Partners: Use for tickets related to gift submissions and GAPS requests.
Request access to Regent FA System for managing financial aid
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Transact General Support is used in conjunction with card readers and registers across campus.
Use this form to request data from Blackboard course shells for such purposes as demonstrating the achievement of learning outcomes, meeting accreditation standards, Title IV requirements, etc. See Blackboard Institutional Data – CMU Data Queries to learn more about the types of data that can be provided.
Use this service to cancel your existing CONNECT CMU service(s).
If you currently have a CONNECT account and need to upgrade a device.
Your Global ID is the username that you will use for most core CMU campus systems.
Print Orders can be generated from this form.
Please Note: For Business Card options there is a link on the form
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
New Tag Request for newly purchased or never-before-tagged items.
Request graphic or presentation design assistance.
Do you have a how-to question or need to request information about your personal device? Submit it here!
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
CMU utilizes Microsoft Office 365 for Alumni email and calendaring