My Recently Visited Services
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Use this service if you currently have service through CONNECT and would like to make a change.
If you currently have a CONNECT account and need to upgrade a device.
SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety
Request assistance with IT-related compliance for teaching, learning, research, grants, services, and contracts.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Slate users can report an error or a break that is impacting functionality.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.
Credit Limit Change Request
Request Access to Data Warehouse Reports. Data Warehouse accounts and changes in access must be requested and are subject to supervisor approval.
Request a Yodeck sign as new hardware or replacement of existing digital signage hardware
The Technology Awareness and Training Team offers instructor-led training sessions, self-paced training resources, and consultations about enterprise-level technologies available at CMU. We look forward to connecting with you soon.