My Recently Visited Services
Use this service to order AT&T Cellular service. Bring your own phone or buy a new one.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Use this service if you currently have service through CONNECT and would like to make a change.
If you currently have a CONNECT account and need to upgrade a device.
Do you have a how-to question or need to request information about your personal device? Submit it here!
Request information, support, training, etc.
Central Mobile ID offers CMU students, faculty, and staff members the ability to use their Android or Apple phone as their mobile ID instead of a traditional physical ID card, allowing a more convenient way to physically access spaces around campus, swipe in to residential restaurants, or pay for items on campus.
Technical assistance with Webex, the conferencing solution provided by Cisco
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
Request assistance with the TeamDynamix ITSM system.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request to create merged course shells in Blackboard Learn
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
CMU faculty and staff are required to use Duo Mobile MFA.