My Recently Visited Services
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Use this form to request a degree be removed from a student record. Changes are subject to change program effective dates.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
The Help Desk provides dedicated mediated classroom support and may dispatch technicians for on-site assistance.
Students needing to ask for an exception to their assigned Commencement date and time can request that here.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Request graphic or presentation design assistance.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Admissions staff can request a new recruiting print piece not part of a larger campaign.
Request access to a non-HIPAA computer system for a subordinate or request a permission change for computing resources that you own, such as research file shares. Audience: Business units supported by Healthcare IT and MEP IT.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.
Graphic design services, including flyers, posters, and logo/branding, for CBA
Report a student’s change of expected graduation year or other status change that requires modifications of IT systems. Audience: Business units supported by Healthcare IT and MEP IT.