My Recently Visited Services
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Report employee separations to the Office of Information Technology. Audience: Business units supported by Healthcare IT and MEP IT.
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Request technical assistance with Succeed CRM.
Use this form to request data from Blackboard course shells for such purposes as demonstrating the achievement of learning outcomes, meeting accreditation standards, Title IV requirements, etc. See Blackboard Institutional Data – CMU Data Queries to learn more about the types of data that can be provided.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Technology acquisition information and request form.
Your Global ID is the username that you will use for most core CMU campus systems.
Faculty, staff, and students utilize the residential housing application to apply to live on campus, set lifestyle preferences, and choose accommodations.
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Modality Change Request (Should be filed by the Registrar's Office Only)
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Request assistance with IT-related compliance for research, grants, and contracts.
Request technical assistance with Perceptive Content
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request graphic or presentation design assistance.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.