My Recently Visited Services
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Many unique IT applications, services, and partnerships are established to support administrative operations for CMU and CMU Partners.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Request technical assistance in automating and managing communications with CMU Faculty and Staff.
Use this service if you currently have service through CONNECT and would like to make a change.
Request form to add instructor to Bb course shell ahead of SAP. For use by College Deans, Department Chairs, or Staff & Faculty Resources only.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Request onboarding to manage and deliver non-academic training via SuccessFactors LMS
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Small Format (Engraving, Decals, Vinyl Updates)
A Guest Account can be assigned to short term visitors, conference attendees, collaborators, and colleagues at other institutions who visit CMU and require temporary access to technology resources.