My Recently Visited Services
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
The Web Content Management service is intended to be used for making requests related to CMU's current (cmich.edu) website. This will include service offerings such as Short URL Requests and Web Accessibility Issues.
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Requests for Healthcare IT that contain ePHI. Requests include billing and revenue questions, patient chart adjustments, documentation and scanning corrections, etc. All requests entered must contain ePHI (HIPAA data).
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Voice over Internet Protocol (VoIP) telephone service is a replacement for legacy (analog) telephone service.
Time Clock Plus is the university's time and attendance system
Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Provides users remote access to a full CMU Windows desktop from anywhere and any device.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.