My Recently Visited Services
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
The Web Content Management service is intended to be used for making requests related to CMU's current (cmich.edu) and Legacy (www2.cmich.edu) website. This will include service offerings such as Short URL Requests and Web Accessibility Issues.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request on-site technical assistance for special events. These requests will be routed directly to the assigned techs that support your department.
SuccessFactors LMS: Request User Access to Healthcare IT, or for Editing Web Content (Governance)
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Internal use for athletics employees to submit a work order.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
There is no form for 25Live support. You must email 25Live@cmich.edu
Faculty and staff can request a new Facebook, Facebook group, Instagram or TikTok post not part of a larger campaign.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
Request to rent a device from CONNECT
Support services for course materials listed with the CMU Bookstore and on the “My Textbooks” menu button in Blackboard.
Verification of Non-Participation