My Recently Visited Services
If you currently have a CONNECT account and need to upgrade a device.
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Request technical assistance in automating and managing communications with CMU Faculty and Staff.
Your Global ID is the username that you will use for most core CMU campus systems.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
This form is for reporting Mass Adds, Drops, or Moving Sections of Courses.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Request to create merged course shells in Blackboard Learn
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Internal use for athletics employees to submit a work order.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
This form cannot be submitted until the student is enrolled in courses and the new major has been declared.
This is used to change the campus from main campus to online or vice versa.
Docusign is a way to create and send a document(s) (envelopes) through email or a series of emails (Workflow) to collect signatures.
Use this service to cancel your existing CONNECT CMU service(s).
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Use this service if you currently have service through CONNECT and would like to make a change.
Use this form for students who intend to complete two degrees (such as BS and BAA). Changes are subject to change program effective dates.