My Recently Visited Services

OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.

Submit a new non-credit professional development request

Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.

Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

If you currently have a CONNECT account and need to upgrade a device.

Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.

SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.

Internal use for athletics employees to submit a work order.

Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.

Your Global ID is the username that you will use for most core CMU campus systems.

Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.

Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.

CMU utilizes Microsoft Office 365 for Alumni email and calendaring

Use this service to cancel your existing CONNECT CMU service(s).

Request technical assistance for either Vector Solutions or SuccessFactors LMS

Use this service to order Verizon cellular service. Bring your own phone or buy a new one.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.

Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.

Request form to add instructor to Bb course shell ahead of SAP. For use by College Deans, Department Chairs, or Staff & Faculty Resources only.

Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.

Request a license to access a TeamDynamix ticketing application or project management functionality.