My Recently Visited Services

This form cannot be submitted until the student is enrolled in courses and the new major has been declared.
This is used to change the campus from main campus to online or vice versa.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

If you currently have a CONNECT account and need to upgrade a device.

Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.

SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.

Internal use for athletics employees to submit a work order.

Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.

Your Global ID is the username that you will use for most core CMU campus systems.

Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.

Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.

CMU utilizes Microsoft Office 365 for Alumni email and calendaring

Use this service to cancel your existing CONNECT CMU service(s).

Request technical assistance for either Vector Solutions or SuccessFactors LMS

Use this service to order Verizon cellular service. Bring your own phone or buy a new one.

Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.

PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.

OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.

Assist teams with the knowledge and skills they need to successfully adapt to a new technology, process, or policy as defined through our priorities and goals.

Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.

Request to create merged course shells in Blackboard Learn

Network connectivity assistance is provided to on-campus residents at no charge.