My Recently Visited Services

Commonly referred to as a “CAB share” or “department share,” CAB storage is network-based storage hosted and managed by CMU. They are traditional “fileshares” and are usually granted to offices or departments, with access locked down only for departmental use.

Internal use for athletics employees to submit a work order.

Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

If you currently have a CONNECT account and need to upgrade a device.

Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.

Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.

Your Global ID is the username that you will use for most core CMU campus systems.

Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.

CMU utilizes Microsoft Office 365 for Alumni email and calendaring

Use this service to cancel your existing CONNECT CMU service(s).

Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.

SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.

Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.

Request technical assistance for either Vector Solutions or SuccessFactors LMS

Use this service to order Verizon cellular service. Bring your own phone or buy a new one.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.

Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.

Request the removal of Student Employee permissions (full or departmental) from a Perceptive Content/ImageNow account.
Request the "departmental" removal of Staff or Faculty Perceptive permissions when the employee leaves your department but will continue working for CMU.
Note** All regular Staff and Faculty will automatically be "fully" removed after their status in SAP has changed.

Docusign is a way to create and send a document(s) (envelopes) through email or a series of emails (Workflow) to collect signatures.