My Recently Visited Services

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Internal use for athletics employees to submit a work order.


Your Global ID is the username that you will use for most core CMU campus systems.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.


Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.


Provides users remote access to a full CMU Windows desktop from anywhere and any device.


Request graphic or presentation design assistance.


CMU utilizes Microsoft Office 365 for Alumni email and calendaring


CMU faculty and staff are required to use Duo Mobile MFA.


SuccessFactors LMS Request User Access for the Office of Laboratory and Field Safety and Risk Management/Environmental Health and Safety


Use this service to order Verizon cellular service. Bring your own phone or buy a new one.


Voice over Internet Protocol (VoIP) telephone service is a replacement for legacy (analog) telephone service.


Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


If you currently have a CONNECT account and need to upgrade a device.


Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.


Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.


Use this service to cancel your existing CONNECT CMU service(s).