My Recently Visited Services
Technology acquisition information and request form.
Request on-site technical assistance for special events. These requests will be routed directly to the assigned techs that support your department.
CMU faculty and staff are required to use Duo Mobile MFA.
Students needing to ask for an exception to their assigned Commencement date and time can request that here.
A Guest Account can be assigned to short term visitors, conference attendees, collaborators, and colleagues at other institutions who visit CMU and require temporary access to technology resources.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
In addition to the Virtual Lab environment and physical machines located throughout Park Library, there are several smaller computer labs available across campus.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Request form to request assistance or ask questions
SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.
Report employee separations to the Office of Information Technology. Audience: Business units supported by Healthcare IT and MEP IT.
Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.
Request to rent a device from CONNECT
Provide business analysis and process mapping of current processes, identify inefficiencies and opportunities, redesign processes for effectiveness, optimization, and agility.
Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Many departments rely on specific and/or unique software and hardware to support the academic needs of each area. Consider this the "catch-all" spot to submit miscellaneous requests related to academic applications.
Request assistance with IT-related compliance for research, grants, and contracts.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.