My Recently Visited Services
Use this service to order AT&T Cellular service. Bring your own phone or buy a new one.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Faculty and staff can request a new Facebook, Facebook group, Instagram or TikTok post not part of a larger campaign.
Request technical assistance with Perceptive Content
Report a student’s change of expected graduation year or other status change that requires modifications of IT systems. Audience: Business units supported by Healthcare IT and MEP IT.
Central Mobile ID offers CMU students, faculty, and staff members the ability to use their Android or Apple phone as their mobile ID instead of a traditional physical ID card, allowing a more convenient way to physically access spaces around campus, swipe in to residential restaurants, or pay for items on campus.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Faculty and Staff can request emails or text messages related to recruiting prospective students. Requests should be submitted at least 6 weeks in advance of the delivery date and have the approval of the College’s Dean’s Office and liaison to Admissions.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
The Help Desk provides dedicated mediated classroom support and may dispatch technicians for on-site assistance.