My Recently Visited Services

Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.


Central Alert is used to broadcast notifications to thousands of CMU community members (and devices) in the event of an emergency affecting the campus community.


Request to create merged course shells in Blackboard Learn


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


Intended for reporting when a CMU developed and hosted custom mobile applications is no longer fully functioning - for example, CMICH Health Screen.


Request information, support, training, etc.


Your Global ID is the username that you will use for most core CMU campus systems.


Time Clock Plus is the university's time and attendance system


This is a request to delete an FPS Personnel Transaction from the system. In order to process, all fields must be completed. Once
submitted it will be reviewed by FPS staff and processed accordingly


Request for a new enhancement or third-party integration to Blackboard Learn, or a change to an existing enhancement/integration.


Academic advisors may initiate competency status override requests as warranted by professional judgment.
This request does not remove the missing competency status. The Registrar’s Office will support the student and register them for the courses listed below.


Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.


Add or remove access to Docusign.
Docusign allows departments to create and share "packages" (envelopes) that can be sent for signatures.


Advancement Communication (Alumni or Donors)


Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Use this service if you currently have service through CONNECT and would like to make a change.


Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.


Use this form to change your default Cost Center, WBS, or Grant Allocation for your CMU Credit Card Account


SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.


Please submit changes to one page at a time. For image and document sizing, and optimization details, please visit the Sitefinity playbook.


Request access to a non-HIPAA computer system for a subordinate or request a permission change for computing resources that you own, such as research file shares. Audience: Business units supported by Healthcare IT and MEP IT.


Report new hires or existing employees that are changing positions to the Office of Information Technology at least two weeks in advance. Audience: Business units supported by Healthcare IT and MEP IT.


For internal employees to request an addendum to their Flexible Worksite Agreement.