My Recently Visited Services
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Faculty and staff can request a new Facebook, Facebook group, Instagram or TikTok post not part of a larger campaign.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Technical assistance with Webex, the conferencing solution provided by Cisco
If you currently have a CONNECT account and need to upgrade a device.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
New Tag Request for newly purchased or never-before-tagged items.
Provides users remote access to a full CMU Windows desktop from anywhere and any device.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.