My Recently Visited Services

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Internal use for athletics employees to submit a work order.


Your Global ID is the username that you will use for most core CMU campus systems.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.


Use this service to order Verizon cellular service. Bring your own phone or buy a new one.


Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.


This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.

Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.


If you currently have a CONNECT account and need to upgrade a device.


CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.


Technical support for Virtual Lab.


PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


Requests to unlock an account, create a new account, change an existing account, or deactivate an existing account in Transact.


Technical assistance with Webex, the conferencing solution provided by Cisco


Submit inquiries regarding billing for CONNECT cellular services