My Recently Visited Services
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
If you currently have a CONNECT account and need to upgrade a device.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Dual Enrollment Initiative - The Fire Up! Forward program allows high school students to earn high school and college credit simultaneously.
Faculty, staff, and students utilize the residential housing application to apply to live on campus, set lifestyle preferences, and choose accommodations.
Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.
Use this service if you currently have service through CONNECT and would like to make a change.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Request assistance with IT-related compliance for research, grants, and contracts.
Submit inquiries regarding billing for CONNECT cellular services
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Also referred to as telephone move, add, or change (MAC) requests.
Voice over Internet Protocol (VoIP) telephone service is a replacement for legacy (analog) telephone service.
Form for designating an Other Eligible Individual (OEI)
Technology acquisition information and request form.
Technical assistance with Webex, the conferencing solution provided by Cisco
Transact General Support is used in conjunction with card readers and registers across campus.
Please note that this form is to be used for non-course fees only. Any course-related university fee will not be requested using this form. For academic colleges requesting a special course fee, please use the “Course Fee Authorization Form”. When requesting a fee that is not associated with a course, please follow the instructions below.
Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.