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CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
If you currently have a CONNECT account and need to upgrade a device.
Request for a new enhancement or third-party integration to Blackboard Learn, or a change to an existing enhancement/integration.
Request changes to a user's privileges in SuccessFactors LMS
Request onboarding to manage and deliver non-academic training via SuccessFactors LMS
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Request to create merged course shells in Blackboard Learn
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Request a license to access a TeamDynamix ticketing application or project management functionality.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Your Global ID is the username that you will use for most core CMU campus systems.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.