My Recently Visited Services

Request on-site technical assistance for special events. These requests will be routed directly to the assigned techs that support your department.


If you currently have a CONNECT account and need to upgrade a device.


Use this service if you currently have service through CONNECT and would like to make a change.


Slate users can report an error or a break that is impacting functionality.


CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Students needing to ask for an exception to their assigned Commencement date and time can request that here.


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.


Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.


Your Global ID is the username that you will use for most core CMU campus systems.


CMU utilizes Microsoft Office 365 for Alumni email and calendaring


Use this service to cancel your existing CONNECT CMU service(s).


Submit inquiries regarding billing for CONNECT cellular services


Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.


Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.


Use this service to order Verizon cellular service. Bring your own phone or buy a new one.


The Web Content Management service is intended to be used for making requests related to CMU's current (cmich.edu) website. This will include service offerings such as Short URL Requests and Web Accessibility Issues.


Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.