My Recently Visited Services

Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

If you currently have a CONNECT account and need to upgrade a device.

Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.

SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.

Internal use for athletics employees to submit a work order.

Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.

Your Global ID is the username that you will use for most core CMU campus systems.

Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.

Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.

CMU utilizes Microsoft Office 365 for Alumni email and calendaring

Use this service to cancel your existing CONNECT CMU service(s).

Request technical assistance for either Vector Solutions or SuccessFactors LMS

Use this service to order Verizon cellular service. Bring your own phone or buy a new one.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.

Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment

The Student Emergency Fund is supported by donors who want to ensure students can graduate from CMU. Their gifts are
provided to help support students who are faced with an unexpected financial emergency that threatens their ability to remain
focused on their studies. All current students are eligible to apply; qualifying for funds is determined on a case-by-case basis.

Central Mobile ID offers CMU students, faculty, and staff members the ability to use their Android or Apple phone as their mobile ID instead of a traditional physical ID card, allowing a more convenient way to physically access spaces around campus, swipe in to residential restaurants, or pay for items on campus.

Transact General Support is used in conjunction with card readers and registers across campus.

General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.