My Recently Visited Services
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.
Transact General Support is used in conjunction with card readers and registers across campus.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Add or Remove access to Blackbaud Raiser's Edge NXT or Fundraiser Performance Manager
If you currently have a CONNECT account and need to upgrade a device.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Advancement Communication (Alumni or Donors)
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Use this service to cancel your existing CONNECT CMU service(s).
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
Report new hires or existing employees that are changing positions to the Office of Information Technology at least two weeks in advance. Audience: Business units supported by Healthcare IT and MEP IT.
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
This form cannot be submitted until the student is enrolled in courses and the new major has been declared.
This is used to change the campus from main campus to online or vice versa.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.