My Recently Visited Services
Transact General Support is used in conjunction with card readers and registers across campus.
If you currently have a CONNECT account and need to upgrade a device.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Direct Delivery Form is for equipment purchased on a purchase order and delivered directly to its final destination without passing through central receiving.
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Use this service to cancel your existing CONNECT CMU service(s).
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Use this service if you currently have service through CONNECT and would like to make a change.