My Recently Visited Services
CMU faculty and staff are required to use Duo Mobile MFA.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
If you currently have a CONNECT account and need to upgrade a device.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Transact General Support is used in conjunction with card readers and registers across campus.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Your Global ID is the username that you will use for most core CMU campus systems.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Request support from Covenant Healthcare's Information Technology and Health Information Management teams. Requests include billing and revenue questions, patient chart adjustments, documentation and scanning corrections, etc. Requests may contain ePHI (HIPAA data).
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
Use this service if you currently have service through CONNECT and would like to make a change.
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.