My Recently Visited Services
If you currently have a CONNECT account and need to upgrade a device.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Use this service if you currently have service through CONNECT and would like to make a change.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
Request graphic or presentation design assistance.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Request assistance and/or studio time from CIS’s Creative Media Production staff to help you create multiple digital lectures for your course.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Technical assistance with Webex, the conferencing solution provided by Cisco
Graphic design services, including flyers, posters, and logo/branding, for CBA
Please submit changes to one page at a time. For image and document sizing, and optimization details, please visit the Sitefinity playbook.
Requests to record an event or produce a video for promotional or educational purposes
Request an official communication from CBA to internal or external audiences
Request content to be displayed on digital signage in Grawn Hall
Request assistance with the TeamDynamix ITSM system.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.