Administrative and Business Applications

Administrative CMU applications and services such as SAP, document imaging, CRM, and department-specific applications.

Categories (10)

SAP System

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Document Imaging and Management

Perceptive Content / ImageNow
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Workforce Time Management

TimeClock Plus
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Commerce Solutions

Transact
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Non-Academic Training Management and Delivery

SAP SuccessFactors LMS
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Financial Aid Management

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IT Service Management (ITSM)

TeamDynamix, designed to assist with productivity and efficiency.
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(CRM)Customer Relationship Management

Customer Relationship Management(CRM)/Succeed CRM Support
Was - CampusNexus CRM (Talisma) and CampusNexus Engage (Succeed)
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Advancement

Advancement
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Data Services

Data Services also known as Data Warehouse provides Reporting Services and Integration Services
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Services (6)

25Live General Support

All requests for 25Live that fall within a service request, including but not limited to, access requests for managers, and general questions.

Docusign Access Request

Add or remove access to Docusign.
Docusign allows departments to create and share "packages" (envelopes) that can be sent for signatures.

Licensed Software Access & Support

Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.

Docusign General Technical Assistance

Docusign is a way to create and send a document(s) (envelopes) through email or a series of emails (Workflow) to collect signatures.

Residential Housing

Faculty, staff, and students utilize the residential housing application to apply to live on campus, set lifestyle preferences, and choose accommodations.

Other Specialized Department-specific Applications or Requests

Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.