Contact the Help Desk

Phone 989-774-3662
Email helpdesk@cmich.edu
Chat Click to Chat
In Person Park Library Room 101

Help Desk Hours

Monday 7AM to Midnight
Tuesday 7AM to Midnight
Wednesday 7AM to Midnight
Thursday 7AM to Midnight
Friday 7AM to 6PM
Saturday 12PM to 5PM
Sunday 12PM to Midnight
Hours may vary during holiday breaks, or when classes are not in session.

For the most up-to-date information, please visit the Help Desk website at helpdesk.cmich.edu.

Active/Recent System-Wide Hot Ticket Issues

[Completed - 4036231] On-campus users are experiencing intermittent audio and video drops within WebEx Sessions
OIT is receiving reports of intermittent audio and video drops from On-campus WebEx Sessions. We have been able to verify intermittent packet loss in the WebEx logs, and have open tickets with Cisco and Merit to investigate the root cause.
[Completed - 4036478] Boomi Platform outage
We are aware of an outage affecting the Boomi platform.