Contact the Help Desk

Phone 989-774-3662
Email helpdesk@cmich.edu
Chat Click to Chat
In Person Park Library Room 101

Help Desk Hours

Monday 7AM to Midnight
Tuesday 7AM to Midnight
Wednesday 7AM to Midnight
Thursday 7AM to Midnight
Friday 7AM to 6PM
Saturday 12PM to 5PM
Sunday 12PM to Midnight

Active/Recent System-Wide Hot Ticket Issues

Outgoing mail from campaigns and 1:1 interactions is not dispatching from CampusNexus CRM. Vendor has been notified and they are working to restart services. Anthology incident #INC1364723.
Transaction logs have grown to the point where they can't grow sufficiently further, causing failures with ETL.
The Sophos endpoint client is available in Munki/Jamf and Software Center to install for testing. Please not that we saw some significant performance issues on a test VM server during testing today, so please be cautious testing VM's.