Student CRM Support

General Information

The Engage Customer Relationship Management (CRM) system is CMU’s primary system for student case management used by advisors and success coaches. Students will also use Engage CRM to review their to-do items and action plans, schedule appointments with a success coach or advisor, and view their CMU Success Network.


All staff.


There is currently no charge to request support related to CRM; however, charges may apply for data integrations, enhancements, new features, or other development work.

Related Services

Faculty/Staff CRM Support

Document Imaging and Management

SAP Applications Support

Reporting and Data Services (Data Warehouse)

Request Service


Service ID: 22393
Fri 7/10/20 11:03 AM
Wed 9/27/23 4:31 PM