My Recently Visited Services
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Request a license to access a TeamDynamix ticketing application or project management functionality.
CMU faculty and staff are required to use Duo Mobile MFA.
Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Students are permitted to offset credits and course fees with the recommendation of academic advisors and academic department chairs.
This must happen between the 10th and 25th calendar day after the course begins.
Name Changes, SSN Changes, and Date of Birth Corrections for the Registrar's Office
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Use this service if you currently have service through CONNECT and would like to make a change.
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Time Clock Plus approver access request form.
If you currently have a CONNECT account and need to upgrade a device.
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Report employee separations to the Office of Information Technology. Audience: Business units supported by Healthcare IT and MEP IT.
Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.