My Recently Visited Services
The Technology Awareness and Training Team (TATT) provides self-paced training materials and hosts informative webinar and workshops that covers the enterprise-level technologies available at CMU.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost.
Use this service to cancel your existing CONNECT CMU service(s).
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Request assistance with IT-related compliance for research, grants, and contracts.
Request technical assistance with Perceptive Content
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request graphic or presentation design assistance.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
CMU students, faculty, and staff needing personal computer repair are encouraged to review external-to-CMU options available in the local Mt. Pleasant area.
Advancement Communication (Alumni or Donors)
Submit a print job to the Makerbot Innovation Center.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Request CMU assets, devices, and equipment be physically moved from one location to another.
Submit inquiries regarding billing for CONNECT cellular services
Your Global ID is the username that you will use for most core CMU campus systems.
A Guest Account can be assigned to short term visitors, conference attendees, collaborators, and colleagues at other institutions who visit CMU and require temporary access to technology resources.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Technical assistance with Webex, the conferencing solution provided by Cisco
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Time Clock Plus approver access request form.