My Recently Visited Services
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Use this service if you currently have service through CONNECT and would like to make a change.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Request assistance with IT-related compliance for research, grants, and contracts.
Request technical assistance with Perceptive Content
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Request graphic or presentation design assistance.
CMU students, faculty, and staff needing personal computer repair are encouraged to review external-to-CMU options available in the local Mt. Pleasant area.
Advancement Communication (Alumni or Donors)
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Submit inquiries regarding billing for CONNECT cellular services