My Recently Visited Services
This is the shared application for student employees within the Office of Information Technology. It will ask you various questions gauging your overall level of technical knowledge and relationship to the university.
Request the removal of Student Employee permissions (full or departmental) from a Perceptive Content/ImageNow account.
Request the "departmental" removal of Staff or Faculty Perceptive permissions when the employee leaves your department but will continue working for CMU.
Note** All regular Staff and Faculty will automatically be "fully" removed after their status in SAP has changed.
If you currently have a CONNECT account and need to upgrade a device.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
The Web Content Management service is intended to be used for making requests related to CMU's current (cmich.edu) and Legacy (www2.cmich.edu) website. This will include service offerings such as Short URL Requests and Web Accessibility Issues.
Students are permitted to offset credits and course fees with the recommendation of academic advisors and academic department chairs.
This must happen between the 10th and 25th calendar day after the course begins.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Submit inquiries regarding billing for CONNECT cellular services
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Technical assistance with Webex, the conferencing solution provided by Cisco
Cable TV streaming service is available through SpectrumU.
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
Request technical assistance with Succeed CRM.
Use this form to request data from Blackboard course shells for such purposes as demonstrating the achievement of learning outcomes, meeting accreditation standards, Title IV requirements, etc. See Blackboard Institutional Data – CMU Data Queries to learn more about the types of data that can be provided.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Faculty, staff, and students utilize the residential housing application to apply to live on campus, set lifestyle preferences, and choose accommodations.