My Recently Visited Services
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
Health Savings Account (HSA) Certification
Request to rent a device from CONNECT
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Submit inquiries regarding billing for CONNECT cellular services
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Cable TV streaming service is available through SpectrumU.
Technical assistance with Webex, the conferencing solution provided by Cisco
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Request a license to access a TeamDynamix ticketing application or project management functionality.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Request assistance with IT-related compliance for research, grants, and contracts.
Request technical assistance with Perceptive Content
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request graphic or presentation design assistance.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Advancement Communication (Alumni or Donors)
CMU students, faculty, and staff needing personal computer repair are encouraged to review external-to-CMU options available in the local Mt. Pleasant area.
Submit a print job to the Makerbot Innovation Center.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring