My Recently Visited Services
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Advancement Team use for tickets related to gift submissions and GAPS requests.
If you currently have a CONNECT account and need to upgrade a device.
Add or remove access to Docusign.
Docusign allows departments to create and share "packages" (envelopes) that can be sent for signatures.
Self-help resources are available at kb.cmich.edu.
Use this service if you currently have service through CONNECT and would like to make a change.
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Internal use for athletics employees to submit a work order.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.
Request technical assistance for either Vector Solutions or SuccessFactors LMS
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Also referred to as telephone move, add, or change (MAC) requests.
Transact General Support is used in conjunction with card readers and registers across campus.
Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.
This form is to request approver access in TimeClock Plus or modify existing access. Once approved, access will be granted.
Employees who need to access to their own time records do not need to fill out a form; access is granted automatically.
Request graphic or presentation design assistance.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.