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Request service or consultation from the Health and Medicine Marketing and Communications leads in partnership with Healthcare IT.

Bb Transact Register/Reader Support is used in conjunction with card readers and registers across campus. This should not be confused with the Blackboard Learn online learning management system, which is a separate service.

Request assistance with OIT's development tool suite powered by Gitlab, a version control platform.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Request the removal of permissions from or the deactivation of a Perceptive Content/ImageNow account

Current faculty, staff, and students should connect to Cmich GOLD. Alumni and guests should connect to cmich_open. All devices must be registered before accessing the internet.

Do you have a how-to question or need to request information about a CMU device? Submit questions or requests about CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

CMU develops, hosts, and provides support for a number of custom web applications including Course Search & Registration, Degree Progress, and Personnel Transactions.

Malware removal, network connectivity assistance, and operating system security services are provided to on-campus residents at no charge.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.


Need software installed? Review your options and request assistance here. These requests will be routed directly to the assigned techs that support your department.

Access specialized software, UDrive, and PrintQ from anywhere!

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

Your Global ID is the username that you will use for most core CMU campus systems.

Storage is available for administrative collaboration and sharing of files among staff.

The VPN provides a secure method for accessing on-campus resources.

CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.

A variety of repair options are provided that cover phones, tablets, and e-readers.

CMU utilizes SAP enterprise software to manage the core education, business, and administration functions of the University.


Personal computer repair services are available to all faculty, staff, and students. Labor and part fees apply, and are charged to CMU accounts. Expedited priority service available.

Cable TV service is available in all on-campus residences and some business offices.

Do you need help? Is your computer or mobile device just not working correctly? Submit a request for help here!