Request on-site technical assistance for special events. These requests will be routed directly to the assigned techs that support your department.
Request to rent a device from CONNECT
Central Alert is used to broadcast notifications to thousands of CMU community members (and devices) in the event of an emergency affecting the campus community.
Personal computer repair services are available to all faculty, staff, and students. Labor and part fees apply, and are charged to CMU accounts. Expedited priority service available.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
A variety of repair options are provided that cover phones, tablets, and e-readers.
Do you have a how-to question or need to request information about a CMU device? Submit questions or requests about CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.
Access specialized software, UDrive, and PrintQ from anywhere!
Request assistance with audio/video production services.
OIT can facilitate access to training on various technology-related processes and systems.
The VPN provides a secure method for accessing on-campus resources.
Request information about services listed in this Client Portal, or suggest changes to be considered here.
Request access to the Content/ImageNow system and/or existing drawer implementations
The voicemail system can be accessed by dialing (989) 774-7000.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
CONNECT CMU provides discounted rates for AT&T, Sprint, and Verizon cellular services.
Request service as a new customer or a new device as an existing customer.
Lecture capture and the Chipcast service are powered by Panopto.
Applications and technologies supporting the efficient operation of the CMU Partners business functions.