My Recently Visited Services
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Network connectivity assistance is provided to on-campus residents at no charge.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Voice over Internet Protocol (VoIP) telephone service is a replacement for legacy (analog) telephone service.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Many departments rely on specific and/or unique software and hardware to support the academic needs of each area. Consider this the "catch-all" spot to submit miscellaneous requests related to academic applications.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
If you currently have a CONNECT account and need to upgrade a device.
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Submit inquiries regarding billing for CONNECT cellular services
This form cannot be submitted until the student is enrolled in courses and the new major has been declared.
This is used to change the campus from main campus to online or vice versa.
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.
Transact General Support is used in conjunction with card readers and registers across campus.
Self-help resources are available at kb.cmich.edu.
Request to rent a device from CONNECT
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This form is used for Prior Learning Resume Collection to Innovation and Online Learning