My Recently Visited Services

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.


Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.


Use this service to order AT&T Cellular service. Bring your own phone or buy a new one.


Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.


If you currently have a CONNECT account and need to upgrade a device.


Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.


Technology acquisition information and request form.


Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.


Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.


Your Global ID is the username that you will use for most core CMU campus systems.


CMU utilizes Microsoft Office 365 for Alumni email and calendaring


Use this service to cancel your existing CONNECT CMU service(s).


Use this service to order Verizon cellular service. Bring your own phone or buy a new one.


Report employee separations to the Office of Information Technology. Audience: Business units supported by Healthcare IT and MEP IT.


SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.


Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.


Request a Yodeck sign as new hardware or replacement of existing digital signage hardware


SharePoint provides users the tools to be more productive through tight integration with other major Microsoft Office products.


Internal use for athletics employees to submit a work order.


Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.


Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.