My Recently Visited Services
Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.
Many departments rely on specific and/or unique software and hardware to support the academic needs of each area. Consider this the "catch-all" spot to submit miscellaneous requests related to academic applications.
Request assistance with IT-related compliance for research, grants, and contracts.
Proposal for Independent Study (Special Topics in Medicine)
OIT has a number of security measures in place to help protect the account information of all faculty, staff, students, and alumni. Deactivating account access is one potential outcome if suspicious activity has been detected.
Request a license to access a TeamDynamix ticketing application or project management functionality.
Self-help resources are available at kb.cmich.edu.
Every student and employee at CMU has access to cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.
Network connectivity assistance is provided to on-campus residents at no charge.
SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
A Guest Account can be assigned to short term visitors, conference attendees, collaborators, and colleagues at other institutions who visit CMU and require temporary access to technology resources.
Technical assistance with Webex, the conferencing solution provided by Cisco
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
Request to create merged course shells in Blackboard Learn
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Report new hires, separations, and existing employees that are changing positions to the Office of Information Technology with as much advanced notice as possible, to ensure appropriate access is adjusted, computers are transitioned/provisioned and important University data is not lost.
Report employee separations to the Office of Information Technology. Audience: Business units supported by Healthcare IT and MEP IT.
Add or remove members from HIPAA Workforce Roles. Audience: Owners of HIPAA Workforce Roles.