Request on-site technical assistance for special events. These requests will be routed directly to the assigned techs that support your department.
Request technical assistance with Perceptive Content/ImageNow
Personal computer repair services are available to all faculty, staff, and students. Labor and part fees apply, and are charged to CMU accounts. Expedited priority service available.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Many unique IT applications, services, and partnerships are established to support administrative and clinical operations for CMU and CMU Partners.
Need an exception to one or more security controls? Start here, and your request will be routed directly to the assigned techs that support your department for review.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Request access to the Content/ImageNow system and/or existing drawer implementations
A variety of repair options are provided that cover phones, tablets, and e-readers.
Supporting the delivery of education to future health professionals and physicians requires many unique technologies including clinical recording, clinical evaluations, and virtual patient simulators.
Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.
Intended for changes in access permissions or site text in CMU Microsoft SharePoint Sites.
Request the removal of permissions from a Perceptive Content/ImageNow account
Do you have a how-to question or need to request information about a CMU device? Submit questions or requests about CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.
Guests may obtain network access by providing the necessary information.
Request service or consultation from the Health and Medicine Marketing and Communications leads in partnership with Healthcare IT.
Request technical assistance with CampusNexus CRM (Talisma)
The College of Medicine and College of Health Professions support large format printing for their faculty and students. Request printing services facilitated by Healthcare IT.
Blackboard Transact General Support is used in conjunction with card readers and registers across campus. This should not be confused with the Blackboard Learn online learning management system, which is a separate service.
Record event audio and video and offer live streaming from a departmental website.
Request a new account or security change in CampusNexus CRM (Talisma)
Unused devices can be recycled through CONNECT CMU. Select devices are eligible for a credit. Applicable credits will be applied to your university account.
Request graphic or presentation design assistance.
Technology acquisition information and request form.