My Recently Visited Services
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Request onboarding to manage and deliver non-academic training via SuccessFactors LMS
SAP Security Support: Common issues like my access has changed, lost access, favorites have changed, or other SAP security related issues/concerns.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
CMU employs Microsoft's Exchange Online Protection (EOP) for protecting your email from Spam, Viruses and Phishing attempts.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
If you currently have a CONNECT account and need to upgrade a device.
Use this service if you currently have service through CONNECT and would like to make a change.
Central Alert is used to broadcast notifications to thousands of CMU community members (and devices) in the event of an emergency affecting the campus community.
Request assistance with IT-related compliance for research, grants, and contracts.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Request new or additional access to Perceptive Content and/or existing drawer implementations.
Note** This online form will not remove users from groups. All comments on this form should be directed to the "Data Owner \ Approver" as OIT doesn't read these requests.
Technical assistance with Webex, the conferencing solution provided by Cisco
Concourse Syllabus has replaced the Syllabus Build Tool in Fall 2024.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request to create merged course shells in Blackboard Learn
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.