Popular Services
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
This is the shared application for student employees within the Office of Information Technology. It will ask you various questions gauging your overall level of technical knowledge and relationship to the university.
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
Print Orders can be generated from this form.
Please Note: For Business Card options there is a link on the form
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
Submit inquiries regarding billing for CONNECT cellular services
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Technology acquisition information and request form.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Request technical assistance with Perceptive Content
Small Format (Engraving, Decals, Vinyl Updates)
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Request to create merged course shells in Blackboard Learn
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.