Popular Services
If you currently have a CONNECT account and need to upgrade a device.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Use this service if you currently have service through CONNECT and would like to make a change.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Technology acquisition information and request form.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
Print Orders can be generated from this form.
Please Note: For Business Card options there is a link on the form
Use this service to cancel your existing CONNECT CMU service(s).
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
Advancement Team use for tickets related to gift submissions and GAPS requests.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.