Popular Services
If you currently have a CONNECT account and need to upgrade a device.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Print Orders can be generated from this form.
Please Note: For Business Card options there is a link on the form
Use this service if you currently have service through CONNECT and would like to make a change.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Technology acquisition information and request form.
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Small Format (Engraving, Decals, Vinyl Updates)
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
This is the shared application for student employees within the Office of Information Technology. It will ask you various questions gauging your overall level of technical knowledge and relationship to the university.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
Use this service to cancel your existing CONNECT CMU service(s).
Time Clock Plus approver access request form.
The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.
Academic advisors may initiate competency status override requests as warranted by professional judgment.
This request does not remove the missing competency status. The Registrar’s Office will support the student and register them for the courses listed below.