Popular Services

Use this form if you currently have Verizon service and need a new phone, tablet or other device.

Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost.

Use this service to order Verizon Cellular service. Bring your own phone or buy a new one.

Use this service if you currently have Verizon and need to make changes.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.

CONNECT CMU provides discounted rates for AT&T, Sprint, TMobile and Verizon cellular services.

Use this service to cancel your existing CMU Connect service(s).

Personal computer repair services are available to all faculty, staff, and students. Labor and part fees apply, and are charged to CMU accounts.

Generally, most software licensing occurs at the institutional level. Common license requests relate to Adobe Creative Cloud, Dropbox, Qualtrics Survey Software, and various statistical software packages.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Use this service to order AT&T Cellular service. Bring your own phone or buy a new one.

Technology acquisition information and request form.

Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.

Need software installed? Review your options and request assistance here. These requests will be routed directly to the assigned techs that support your department.

Use this form if you currently have AT&T service and need a new phone, tablet or other device.

Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account.

Technical support for Virtual Lab.

CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.

Software Center

The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.

CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.

Request graphic or presentation design assistance.

General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.

Request Access to SAP. SAP accounts and changes in access must be requested and are subject to supervisor approval.