Popular Services
This is the shared application for student employees within the Office of Information Technology. It will ask you various questions gauging your overall level of technical knowledge and relationship to the university.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
If you currently have a CONNECT account and need to upgrade a device.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Use this service if you currently have service through CONNECT and would like to make a change.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Technology acquisition information and request form.
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Print Orders can be generated from this form.
Please Note: For Business Card options there is a link on the form
Request CMU assets, devices, and equipment be physically moved from one location to another, or prepared for salvage.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Academic advisors may initiate competency status override requests as warranted by professional judgment.
This request does not remove the missing competency status. The Registrar’s Office will support the student and register them for the courses listed below.
Exception or vendor accounts can be created upon request to be used by external-to-CMU users when normal guest accounts will not suffice.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Faculty and staff can request assistance with CMU’s recruitment CRM system. Common requests include adding/removing a user, building queries and reports, and creating a registration form for a recruiting event.
CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.
Time Clock Plus approver access request form.
Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.
Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.