Popular Services

If you currently have a CONNECT account and need to upgrade a device.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.

Use this service to order Verizon cellular service. Bring your own phone or buy a new one.

Use this service if you currently have service through CONNECT and would like to make a change.

Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

Use this service to cancel your existing CONNECT CMU service(s).

Generally, most software licensing occurs at the institutional level. Common license requests relate to Adobe Creative Cloud, Qualtrics Survey Software, and various statistical software packages like SPSS.

CONNECT CMU provides discounted rates for AT&T, Sprint, TMobile and Verizon cellular services.

Request Access to SAP. SAP accounts and changes in access must be requested and are subject to supervisor approval.

CMU pays for an enterprise-level license that makes Adobe Creative Cloud available to all currently enrolled students and faculty and staff members. This form provides users with options to obtain assistance with all things related to this service. Please, select the option that best fits your needs and proceed accordingly.

CMU utilizes Microsoft Office 365 for Alumni email and calendaring

The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.

CoursePro service is available to support faculty developing or revising online courses with Bb-specific production tasks. CoursePro can also assist faculty with select Bb-specific functions in their teaching shells.

Technology acquisition information and request form.

Use this service to order AT&T Cellular service. Bring your own phone or buy a new one.

Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.

General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.

Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.

Time Clock Plus approver access request form.

Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.

Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account.

Transact General Support is used in conjunction with card readers and registers across campus.

Network services including Wired, Wireless, Campus Backbone, DNS, Network Registration, Static IP Addresses, VPN, and VLAN Management.

Request technical assistance with Perceptive Content