Skip to Services content

Popular Services

Access specialized software, UDrive, and PrintQ from anywhere!

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.

Personal computer repair services are available to all faculty, staff, and students. Labor and part fees apply, and are charged to CMU accounts. Expedited priority service available.

Current faculty, staff, and students should connect to Cmich GOLD. Alumni and guests should connect to cmich_open. All devices must be registered before accessing the internet.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

Need software installed? Review your options and request assistance here. These requests will be routed directly to the assigned techs that support your department.

CMU develops, hosts, and provides support for a number of custom web applications including Course Search & Registration, Degree Progress, and Personnel Transactions.

Malware removal, network connectivity assistance, and operating system security services are provided to on-campus residents at no charge.

Do you have a how-to question or need to request information about a CMU device? Submit questions or requests about CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

Also known as Talisma or CampusNexus CRM.

WebEx accounts include access to Media Center, Training Center, Support Center, and Event Center.

The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.

In addition to the Virtual Lab environment and physical machines located throughout Park Library, there are several smaller computer labs available across campus.

SAP accounts and changes in access must be requested and are subject to supervisor approval.

Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Your Global ID is the username that you will use for most core CMU campus systems.

CMU provides high speed Ethernet connections in all residence, administrative, and academic buildings.

PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.

The VPN provides a secure method for accessing on-campus resources.

CONNECT CMU provides discounted rates for AT&T, Sprint, and Verizon cellular services.

Request information about (or access to) the TeamDynamix ITSM or PPM systems.

Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.

CMU utilizes SAP enterprise software to manage the core education, business, and administration functions of the University.