Popular Services

Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

Technology acquisition information and request form.

Request technical assistance with CampusNexus CRM (Talisma)

Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.

Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account.

The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.

Webex accounts include access to Media Center, Training Center, Support Center, and Event Center.

Need software installed? Review your options and request assistance here. These requests will be routed directly to the assigned techs that support your department.

Do you have a how-to question or need to request information about a CMU device? Submit questions or requests about CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

The Adobe Creative Suite is available to CMU employees at a rate of $8.50 a month.

Request assistance with the TeamDynamix ITSM system.

Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.

The College of Medicine and College of Health Professions support large format printing for their faculty and students. Request printing services facilitated by Healthcare IT.

Intended for changes in access permissions or site text in CMU Microsoft SharePoint Sites.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Request Access to SAP. SAP accounts and changes in access must be requested and are subject to supervisor approval.

Unused devices can be recycled through CONNECT CMU. Select devices are eligible for a credit. Applicable credits will be applied to your university account.

CONNECT CMU provides discounted rates for AT&T, Sprint, and Verizon cellular services.

Guests may obtain network access by providing the necessary information.

Request technical assistance with Perceptive Content/ImageNow

CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.

Personal computer repair services are available to all faculty, staff, and students. Labor and part fees apply, and are charged to CMU accounts. Expedited priority service available.

Your Global ID is the username that you will use for most core CMU campus systems.