Popular Services

Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost.

Current faculty, staff, and students should connect to Cmich GOLD. Alumni and guests should connect to cmich_open. All devices must be registered before accessing the internet.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.

Technology acquisition information and request form.

Personal computer repair services are available to all faculty, staff, and students. Labor and part fees apply, and are charged to CMU accounts. Expedited priority service available.

Access specialized software, UDrive, and PrintQ from anywhere!

CMU develops, hosts, and provides support for a number of custom web applications including Course Search & Registration, Degree Progress, and Personnel Transactions.

Also known as Talisma or CampusNexus CRM.

Guests may obtain network access by providing the necessary information.

The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

Unused devices can be recycled through CONNECT CMU. Select devices are eligible for a credit. Applicable credits will be applied to your university account.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Webex accounts include access to Media Center, Training Center, Support Center, and Event Center.

Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account.

CMU utilizes Microsoft SharePoint to manage web content.

Blackboard course shells are created for all courses by default, but do require instructors to make them available to students.

The VPN provides a secure method for accessing on-campus resources.

Network Access Control helps preserve the integrity of the CMU network.

CMU utilizes SAP enterprise software to manage the core education, business, and administration functions of the University.

Software Center

SAP accounts and changes in access must be requested and are subject to supervisor approval.

Request technical assistance with Perceptive Content/ImageNow

Digital Signage is available in many locations across main campus and beyond. Slideshows vary across locations, but all provide useful information to their audiences.

Need software installed? Review your options and request assistance here. These requests will be routed directly to the assigned techs that support your department.