Popular Services
If you currently have a CONNECT account and need to upgrade a device.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific Service Catalog entries.
Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost. SPSS Authorization Codes must be requested and renewed annually.
Use this service to order Verizon cellular service. Bring your own phone or buy a new one.
Use this service if you currently have service through CONNECT and would like to make a change.
Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Request Access to SAP. These SAP accounts and changes in access must be requested and are subject to supervisor approval.
Shared email accounts allow for several people to access, and send email "on-behalf of".
Resource mailboxes are specially tailored for rooms and equipment
Office 365 is a service that offers access to the most recent web version of Microsoft Office, as well as other Microsoft applications.
Technology acquisition information and request form.
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
PrintQ is the campus-wide print management system. All undergraduate and graduate students receive printing allocation as long as they are registered for courses.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
Use this service to cancel your existing CONNECT CMU service(s).
Use this service to order TMobile Cellular service. Bring your own phone or buy a new one.
Advancement Team and Campus Partners: Use for tickets related to gift submissions and GAPS requests.
Use this service to order AT&T Cellular service. Bring your own phone or buy a new one.