Popular Services

Students currently enrolled in active courses and current employees can request to install and run SPSS on their personal devices at no cost.

Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.

Personal computer repair services are available to all faculty, staff, and students. Labor and part fees apply, and are charged to CMU accounts. Expedited priority service available.

Access specialized software, UDrive, and PrintQ from anywhere!

The College of Medicine and College of Health Professions support large format printing for their faculty and students. Request printing services facilitated by Healthcare IT.

Technology acquisition information and request form.

Do you need help? Request help with (or report problems about) CMU equipment here. These requests will be routed directly to the assigned techs that support your department.

CMU develops, hosts, and provides support for a number of custom web applications including Course Search & Registration, Degree Progress, and Personnel Transactions.

Request technical assistance with CampusNexus CRM (Talisma)

The Data Warehouse extracts and marshals data from various source systems including SLCM, FI, and HR.

CMU utilizes Microsoft SharePoint to manage web content.

Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.

Request Access to SAP. SAP accounts and changes in access must be requested and are subject to supervisor approval.

Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account.

General questions about SAP, how-to, or request something new to be added to SAP like reports or codes.

Webex accounts include access to Media Center, Training Center, Support Center, and Event Center.

Software Center

Unused devices can be recycled through CONNECT CMU. Select devices are eligible for a credit. Applicable credits will be applied to your university account.

Every student and employee at CMU has access to a terabyte of cloud-based storage through OneDrive for Business. OneDrive can be access through any web browser from any computer or through a sync client that can be used to automatically sync a location on your computer—much like many people are accustomed to doing already through Dropbox or Google Drive. If you're looking for an easy way to collaborate with your peers and colleagues, OneDrive is probably a great fit for you.

Request service as a new customer or a new device as an existing customer.

Your Global ID is the username that you will use for most core CMU campus systems.

In addition to the Virtual Lab environment and physical machines located throughout Park Library, there are several smaller computer labs available across campus.

CONNECT CMU provides discounted rates for AT&T, Sprint, and Verizon cellular services.

Request graphic or presentation design assistance.