Shared Departmental (Logon-by/Group) New Email Account or Change Request

General Information

Shared email accounts, also known as logon-by accounts, allow for several people to access, and send email on-behalf of said account. These accounts are utilized by departments, and RSOs throughout campus. Access to logon-by accounts is determined by a user’s membership in a Mail Universal Security group assigned to the logon-by account.

To request a new Shared email account or to request a change, click the Request Assistance button.

To request a change, or report a problem with an existing Shared Departmental (Logon-by/Group) Email Account, click the Request Assistance button.


All staff and faculty - requires a Global ID and password to access.


There is currently no charge for this service.

Related Services

Email and Calendaring Assistance

Alumni Email Account Request

Resource Room Calendar New Account or Change Request


Request Assistance


Service ID: 14950
Mon 9/19/16 1:23 PM
Tue 5/4/21 10:53 PM