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Service Catalog

Categories (10)

General Account Access

Services pertaining to your CMU Global ID, library systems access, guest accounts, and other account-related information.

Administrative and Business Applications

Administrative CMU applications and services such as SAP, document imaging, CRM, and department-specific applications.

Communication, Collaboration, and Web

Email, telephones, CMU websites, Office 365 services, text & video chat, Team Sites, distribution lists, and more.

Computer, Device, and Printer Support

Request service on your personal or CMU-owned hardware, software, or other devices.

Network and Infrastructure

Network, online, and departmental file storage; servers and hosting; and physical and wireless internet.

IT Professional Services

Request information technology-related training, consultation, or licensing to specific software packages.


Security incident response, security consultations, physical security, and other access controls.

Teaching, Learning, and Research

Media production, Blackboard, test scoring, library services, distance learning, and physical & virtual labs.

Healthcare Systems and Services

Technologies and services supporting the Healthcare operations, both clinical and academic, for CMU and CMU Partners.

Connect Cellular Services

Cellular services and devices are available to current CMU employees, students, and alumni at discounted rates.

Services (1)

Help Desk Technical Support / Request

Not finding what you need in the catalog? Request assistance here and we will do our best to help you out (or point you in the right direction)! The Help Desk provides front-line technical support for the entire university.