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Specialty Virtual Desktop Request
General Information
Specialty virtual desktop service provides users remote access to a full CMU Windows desktop from anywhere and any device. It is intended for users requiring unique or
Software Distribution
For more information or help with Software Distribution (SCCM Software Center), click the Request Assistance button and fill out the form. The Help Desk will route your question or request to the
Other Department-specific Requests
General Information
Not sure where to go to reach the technicians assigned to support your department? Or are you not sure where to go to submit a particular question or problem? Click the Request
CMU Device Support
General Information
Is something wrong with your office computer? Do you need assistance installing software? Are you just not sure where to go to request help with the technology you need in order
Computer Repair Referral
Important note about personal computer repair service
Due to ongoing unavailability of resources, paired with a significant year-over-year reduction in the utilization of the service, OIT will
Adobe Express Premium Software Collection
General Information
Adobe Express Premium is a collection of software targeted at beginner multimedia creators that wish to create and edit graphics, photos, logos, videos, social media content
Perceptive Content New Account or Security Change Request
General Information
For data security, access to Perceptive Content (previously ImageNow) is granted to approved Global IDs. Once granted access to Content, a user also requires access permissions
CIS Video Studio Recording Guide
Now that you've booked the CIS Video Studio, there are a few things you should do to prepare for recording.
Before You Arrive:
Get familiar with the attached Studio Recording Guide
CIS Voice-Over Studio Overview
The CIS Voice-Over Studio is a self-booking recording space that provides a noise-free environment for recording high quality narrated presentations. The space is available for faculty use and is
Bb Annotate: Inline Grading Tool
This guide pertains to Ultra Course View.
If your course is in Original Course View, see the Original Course View tutorial collection.
Annotate Overview
Use Bb Annotate for inline
Enable Respondus for Assessments (Ultra)
This guide pertains to Ultra Course View.
If your course is in Original Course View, see the Original Course View tutorial collection.
When to Use?
Integrate Respondus LockDown Browser