Incident - Blackbaud Raiser's Edge NXT

General Information

IT supports an on-premise installation of Blackbaud Raiser's Edge NXT  (formerly Abila and Sage Solutions). Blackbaud Raiser's Edge NXT is the Donor Management Solution for CMU and is the system of record for all Alumni and Donor data as well as Emeriti records.

This Incident form should only be used when there's an issue with Millennium. Data Requests for Blackbaud Raiser's Edge NXT data should be sent to the "Reporting and Data Services" service request (choosing "Advancement" as the data source).

Eligibility

All Advancement Staff.

Cost

There is currently no charge for this service.

Related Services

Reporting and Data Services