General Information
Do you have a question about your computer or device? Perhaps seeking instructions for completing a certain task, tweaking a setting, or seeking additional informational resources? Click the Request Assistance button to solicit our help! The more detailed the request, the better we can assist.
Generally, this is more proactive support.
Please note, this is for computers and devices you own. For CMU assets (office equipment, classroom equipment, etc.) please refer to the CMU Computer/Device Support services.
Eligibility
All faculty, staff, and students.
Cost
Generally, there is no charge for this service. However, depending on the nature of the request, external-to-CMU local repair services may be suggested, and charges may apply for the use of those services.
Related Services
Computer Repair Referral
CMU Computer/Device Support