Duo Security MFA: Self-Service Options

Tags mobile MFA Duo
 Important note about multi-factor authentication self-service options 
The ability to use mult-factor authentication (MFA) self-service options requires a security question and answer have already been configured for your Global ID account for identity verification purposes. For instructions to set your security question and answer, see related article Global ID: How-to - Change Global ID Password and Security Question.


Duo multi-factor authentication (MFA) self-service options are available at https://myaccount.cmich.edu/multifactor

After verifying your identity and answering your Global ID account security question, you have options to:

  • Verify your device activation status
  • Add a new device to your account
  • Reactivate MFA on a new device with the same number (like a new phone)
  • Send instructions to your device via SMS text with MFA app installation instructions
  • Remove devices associated with your account


In the event you cannot access MFA self-service options, or experience technical difficulty during the process, please contact the Help Desk for assistance:


Article ID: 36290
Wed 3/4/20 9:16 AM
Wed 11/16/22 10:50 AM

Related Services / Offerings (2)

Your Global ID is the username that you will use for most core CMU campus systems.
CMU faculty and staff are required to use Duo Mobile MFA.