Residential Services (ResNet & Depot)

General Information

Available exclusively to our on-campus residents, our team provides anti-virus installation, virus and malware cleaning, wired and wireless network connectivity and troubleshooting, and operating system security patching free of charge. On-site troubleshooting services in on-campus residence hall rooms and apartments are available on a case-by-case basis.


Office 365

Central Michigan University provides Microsoft Office to current students, faculty and staff free of charge. Office 365 includes the latest version of Word, Excel, Outlook, PowerPoint, OneNote, and more.

  • Install on up to 5 compatible PCs, Macs, and mobile devices
  • Use with OneDrive for automatic device syncing and generous cloud storage
  • Gain valuable skills on the world's most popular productivity software
  • Use the same programs as the faculty to ensure full file compatibility


Windows 10

Through the OnTheHub web store, you have the option to download Microsoft Windows 10 and other software. This will redirect you to a third-party vendor for any purchases. Please be aware that you are providing payment information to a non-CMU vendor.



The 2021 ResNet Depot is available to on-campus residents needing assistance connecting to CMU's network. For your convenience, the ResNet Depot is located at the Help Desk in Park Library. Complimentary services include:

  • Connection to CMICH encrypted Wi-Fi
  • Smart home and gaming system device registration
  • Smartphone email sync
  • Microsoft Office 365 / Cisco Webex Installation


2021 hours of operation:

Sunday August 22nd through Saturday August 28th: 12PM to 8PM

Sunday August 29th through Friday September 3rd: 10AM to 6PM



On-campus residents only.



All Residential Services are provided for free courtesy of CMU's Residence Life program.


Related Services

Computer Repair

Network Infrastructure

Network Guest Self-Registration Account

Request Assistance


Service ID: 14990
Mon 9/19/16 2:28 PM
Tue 8/31/21 10:27 AM