When will my Global ID/Email Account Become Active?
If you are a student that just registered for courses, or a faculty / staff member that just had your information (start date) information entered into the Human Resources system, it will take a period of time before your Global ID is created and your email account is activated.
- A Global ID should be created in about 24-hours or one business day.
- An email account (student or faculty / staff) will open 48-hours or two business days after the Global ID has been created.
For further assistance, contact the Help Desk at (989) 774-3662 or go to the Help Desk, located at Park Library 101.
How long will my Global ID remain active after separation?
NOTE: Students that have been separated from the University longer than 3 years will need to follow a formal process through the Registrars Office.
Active Directory accounts, which will allow all user groups to access CentralLink with their Global ID and password, will remain active indefinitely.
Faculty and staff will have a grace period of 365 days (one year) before email (and other system) account closure. The closed mailboxes will stay around for an additional 30 days prior to deletion. Individuals that are terminated for cause may have their accounts terminated immediately for security reasons. Employees that are granted Emeritus status will retain access to their CMU email account indefinitely.
Students that separate from the University prior to graduating will also have a grace period of 365 days (one year) before account expiration (account is closed). The closed mailboxes will stay around for an additional 30 days prior to deletion. All students that graduate from the University will have Alumni accounts generated on their behalf, and retain access to their CMU email account indefinitely.
For further assistance, contact the Help Desk at (989) 774-3662 or go to the Help Desk, located at Park Library 101.