Knowledge Base and Self-Help Resources

General Information

The Office of Information Technology develops knowledge content and provides a central repository for technical documentation, available to all CMU affiliates for both work and personal use.

You may search for answers to common questions, quick guides, and other useful resources directly in the Knowledge Base.

Eligibility

Most content requires a Global ID and password to access.

Cost

There is currently no charge for this service.

Related Services

Help Desk Technical Support

Information Technology Service Management (ITSM)