Contact the Help Desk

Phone 989-774-3662
Email helpdesk@cmich.edu
Chat Click to Chat
In Person Park Library Room 101

Help Desk Hours

Monday 7AM to Midnight
Tuesday 7AM to Midnight
Wednesday 7AM to Midnight
Thursday 7AM to Midnight
Friday 7AM to 6PM
Saturday 12PM to 5PM
Sunday 12PM to Midnight

Active/Recent System-Wide Hot Ticket Issues

Connectivity issues with the delegate database is causing sluggishness and/or timeouts with applications that leverage delegate accounts. The impact to users depends on the individual applications and how delegates were implemented in that application. The most impacted application affected, given the time of year, is the Pre-billing application where Students (and their parents, using their delegate account) can go to see their projected bill. If we are unable to resolve this issue shortly, we will post a more detailed list of affected applications.