Contact the Help Desk

Phone 989-774-3662
Email helpdesk@cmich.edu
Chat Click to Chat
In Person Park Library Room 101

Help Desk Hours

Monday 7AM to Midnight
Tuesday 7AM to Midnight
Wednesday 7AM to Midnight
Thursday 7AM to Midnight
Friday 7AM to 6PM
Saturday 12PM to 6PM
Sunday 12PM to Midnight

Active/Recent System-Wide Hot Ticket Issues

Some users receive the following error message when attempting to connect to the Virtual Lab pool in VMware Horizon Client: "The display protocol for this desktop is currently blocked by a firewall. Please contact your system administrator." A number of existing user sessions are unaffected.