Contact the Help Desk

Phone 989-774-3662
Email helpdesk@cmich.edu
Chat Click to Chat
In Person Park Library Room 101

Help Desk Hours

Monday 7AM to Midnight
Tuesday 7AM to Midnight
Wednesday 7AM to Midnight
Thursday 7AM to Midnight
Friday 7AM to 6PM
Saturday 12PM to 5PM
Sunday 12PM to Midnight

Active/Recent System-Wide Hot Ticket Issues

Many people are experiencing an issue connecting to Cmich GOLD, receiving an error that authentication has failed and to contact the network administrator. This appears to be the case for both academic/administrative buildings and residential buildings.
The Help Desk has received reports from both the UC and Library that cmich_open is not appearing in the SSID list. We have replicated the issue at the Help Desk location in Park.