General Central ID Questions and Support
For general information and assistance regarding physical Central ID cards:
CentralCard Office
Location: Bovee University Center 209
Phone: 989-774-3484
Email: centralcard@cmich.edu
Web: https://www.cmich.edu/offices-departments/finance-administrative-services/auxiliary-services/centralcard
FAQs: https://www.cmich.edu/offices-departments/finance-administrative-services/auxiliary-services/centralcard/frequently-asked-questions
Central Mobile ID Technical Support
For assistance configuring and troubleshooting Central Mobile ID:
Help Desk
Location: Park Library 101
Phone: 989-774-3662
Email: helpdesk@cmich.edu
Web: helpdesk.cmich.edu
Instructions and FAQs: https://www.cmich.edu/offices-departments/finance-administrative-services/auxiliary-services/centralcard/central-mobile-id
Physical Security and Additional Access
For situations where a Central ID card or Central Mobile ID works properly for some areas on campus, but additional access is requested or required:
Office of Residence Life (for on-campus residence hall access)
Phone: 989-774-3111
Email: reslife@cmich.edu
CMU Police Department Dispatch (for all other campus building access and/or after-hours help)
24/7 Phone: 989-774-3081
Other Campus Buildings and Spaces
Campus Safety Information and Resources Building Access information site.
As access control continues to expand across campus, the potential for Central ID and Central Mobile ID access to academic and administrative buildings increases. If additional access is required for these spaces, students and employees are encouraged to reach out to the Security Administrator assigned to each campus building, which is going to vary by building. If this information is not known, please reach out to the Help Desk and request a support ticket be entered.