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Customer Relationship Management (CRM)

General Information

The Customer Relationship Management system, sometimes referred to as Talisma or CampusNexus CRM, is CMU’s primary system for consolidating student and prospect information and communication touchpoints. The CRM system enables staff to record and manage individual and bulk student and prospect interactions (email, phone calls, face-to-face), and provides a means to automate workflow, tasks and communications. Analytics and reporting on prospects and communication is also available through the CRM system.

Eligibility

All staff.

Cost

There is currently no charge to request support related to CRM; however, charges may apply for data integrations, enhancements, new features, or other development work.

Related Services

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