Perceptive Content: How-To - Delete Duplicate Folders

Move documents from the wrong folder to the correct folder by changing the shortcut then delete the now empty Folder

1. Start in the REG-Error WF Queue to double-check on finding a duplicate
    
2. Open the document long enough to copy the Student Name

3. Then from the toolbar, click Folders > Admission Folders and paste the name in the Search field. Press Enter. This will show both folders

4. You will have to open each folder in order to find the one with only one Document in it

5. Highlight the student document and click Move Shortcut in the left-hand navigation panel (4^th from the bottom). Paste the student name in Container name and click the Search button

6. Double click the short Path (below highlighted line in the image above). That will immediately move the document to the other folder

7. Close that window and the Explorer Window should still be open

NOTE: Ensure you know which folder is now empty before moving forward.

8. Right-click on the empty folder and select Delete

9. It will prompt you to delete the selected folder. Click Yes if you are sure you have the correct one